The Peninsula Chicago
5 stars
9.4
Wonderful
(565)
5 stars
Updating price...

The Peninsula Chicago

5 stars
108 East Superior Street, Chicago, IL 60611
9.4
Wonderful
565 reviews
Updating price...

Overview

Rating
Luxury hotel with 2 restaurants and a full-service spa Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a rooftop terrace are onsitExpedia Group
Luxury hotel with 2 restaurants and a full-service spa Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a rooftop terrace are onsite. The Peninsula Chicago offers 339 accommodations with iPod docking stations and DVD players. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool and a health club. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.4
Wonderful
Based on 565 verified guest reviews

Available rates

Tue 5/20
Wed 5/21

The neighborhood - Near North Side

108 East Superior Street, Chicago, IL 60611

What's nearby

  • Spa at the Peninsula Chicago1 min walk
  • Michigan Avenue2 min walk
  • Huron Plaza2 min walk
  • Loyola University Museum of Art3 min walk
  • 55 East Erie Street3 min walk
  • Lookingglass Theatre Company4 min walk
  • Chicago Place1 min walk
  • Magnificent Mile2 min walk
  • St. James Cathedral3 min walk
  • Holy Name Cathedral3 min walk
  • Chicago Sports Museum4 min walk
  • Driehaus Museum4 min walk

Reviews

9.4
Wonderful
565 verified ratings
Wonderful
494
Very good
38
Good
10
Okay
5
Fair
11
Mediocre
0
Poor
7

Summary of reviews

Guests say
Guests generally praised the hotel's location, cleanliness, and luxurious amenities, highlighting the great service and comfortable rooms. However, some guests experienced issues with staff service and specific room requests not being honored, which detracted from their overall experience.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service3.5 out of 10
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Score by provider

All reviews

8.0
Very good
Robert, May 2025
Cons (-) The Concierge service was not good. Charging station in nightstand did not operate. Television did not operate until having to call and have it reset. Shower leaked all over bathroom floor.
10
Wonderful
Janet, May 2025
Pros (+) Food was excellent; room service exceptional; everyone was quick and courteous. The only issue was every morning and dinnertime there was a pervasive food smell in the room.
Cons (-) The food smell in the room.
10
Wonderful
G-73, Apr 2025
Pros (+) Fabulous location within walking distance to central downtown and plenty of the key sites. Beautiful, comfortable room; very spacious. Welcoming and helpful staff. Excellent restaurants too.
10
Wonderful
Erin, Mar 2025
Pros (+) Awesome upscale vibe! Staff was extremely accommodating Room immaculate
Cons (-) The lobby restaurant food was not as good as we thought for the expense
10
Wonderful
Jeffrey, Mar 2025
Pros (+) Virtually everything the only issue was the in room phone gave the busy signal I reported it and within a short time they fixed it
Cons (-) Nothing, they run the best chain of hotels in the world
10
Wonderful
Abraham, Feb 2025
Pros (+) Amazing Service and Peaceful Ambiance.
Cons (-) The only possible downside I could mention was the ongoing renovations of the spa. Besides that perfect stay.
10
Wonderful
Noelle, Jan 2025
Pros (+) Beautiful
Cons (-) It’s stunning and luxurious, there is nothing to dislike
9.0
Wonderful
Simon, Jan 2025
Cons (-) The hot tub in the spa was in poor condition.
10
Wonderful
Maja, Dec 2024
Pros (+) Everything
Cons (-) Nothing
10
Wonderful
Marikate, Dec 2024
Pros (+) The service was impeccable! I loved our stay and would highly recommend to splurge if possible. It was beautifully decorated for Christmas time and our views from our room were stunning!

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.