All reviews
Excellent Customer service, Great Location and Great Staff. I was upgraded .
Can't recall
Breakfast was not included, but the Hotel Staff were absolutely impressive, attentive, professional and ever so helpful.... especially Abdul. Beautiful Hotel, drinks at the bar were exceptional especially the passion fruit daiquiris! Great location and so many restaurant options the Hotel recommended.
Maybe would have preferred to stay in the main Hotel Building .
Amazing location, staff and beautiful facility. Everything was perfect from the lounge area, reception, room was magnificent along with the wonderful staff. Highly recommend. Thank you so much
The breakfast was excellent, although it was a bit pricey. I suspect it was comparable to other similar boutique hotels. The Wi-Fi was strong was strong and consistent. The location was absolutely superb.
Upgrade in my room. Nice room.
The noise coming from the service room next to ours.
Situated on canal in a quiet area. Great location, with cafes and restaurants around the corner, several within 5-10 minute walk. Quiet area. Lovely time strolling through the neighborhood day or evening. Church bells in area were lovely to hear in the distance. Not bothersome as another reviewer mentioned. Art museums about 25 minute walk. The restaurant was nice to sit for a drink. Menu looked g...
One minor issue-there was no water one morning during our stay. We luckily showered early - and saw a plumber arriving before we headed out for the day. The staff didn’t communicate about it but it was back on when we stopped by in the afternoon.Read more
Great staff and bar staff
Wow this property was incredible
The staff were exceptional, friendly and accommodating. The dining area was lovely and enjoyable to sit in in the evening and quiet. The location, although in a busy area was quiet, Nice setting opposite a quiet area of one of the cannels. House keeping was very good.
The bedroom was dark and chair was close to the door and not positioned well. The bathroom lacked space to put any items of clothing on. The toilet smelt and could have done with some cleaning fluids in it. On the last night we could not get to sleep until early hours because of noisy guests. When I booked we were told that we had a room overlooking the courtyard, but we were placed in a house a l...Read more
