The Passage - Urban Retreat
4 stars
8.9
Very good
(1757)
4 stars
Updating price...

The Passage - Urban Retreat

4 stars
Steinengraben 51, 4051 Basel, Basel-Stadt
8.9
Very good
1757 reviews
Updating price...

Overview

Basel hotel in Basel City Centre with a fitness center and a sauna Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a business center, and a meeti…Expedia Group
Basel hotel in Basel City Centre with a fitness center and a sauna Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a business center, and a meeting room. The Passage offers 53 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-cm LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Basel hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a sauna and a fitness center.Expedia Group
8.9
Very good rating
Based on 1757 verified guest reviews

Available rates

Sat 6/7
Sun 6/8

The neighborhood

Steinengraben 51, 4051 Basel, Basel-Stadt

What's nearby

  • Synagoge in Basel4 min walk
  • Music Museum4 min walk
  • Jüdisches Museum der Schweiz5 min walk
  • Atelier6 min walk
  • Fasnachts-Brunnen6 min walk
  • Theater Basel6 min walk
  • Spielzeug Welten Museum4 min walk
  • Barfüsserplatz5 min walk
  • Filmpalast6 min walk
  • Historisches Museum Basel6 min walk
  • Schweizerisches Architekturmuseum6 min walk
  • Theater Fauteuil6 min walk

Reviews

8.9
Very good
1757 verified ratings
Wonderful
1123
Very good
360
Good
162
Okay
53
Fair
30
Mediocre
11
Poor
21

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting the helpful staff and good breakfast options. However, there were notable complaints regarding service quality and bed comfort, with some guests experiencing issues with room availability and uncomfortable bedding.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Breakfast8 out of 10
Bed Comfort3.5 out of 10
Service3 out of 10
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Score by provider

All reviews

9.0
Wonderful
Lawrence, May 2025
Pros (+) Good variety of options for breakfast.
10
Wonderful
Amanda, May 2025
Pros (+) I can absolutely recommend The Passage. We were travelling with my father who has very limited mobility and everything was organised so well. Barrier-free entry and room, comfortable, clean spaces and modern design with thoughtful touches. Loved the location too. Just far enough away from the noise of the bars and restaurants that it was peaceful, while still being easy walking distance to whateve...
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10
Wonderful
John, May 2025
Pros (+) Superb location, near to Old Town and convenient for rail station. Staff efficient and helpful. Room everything you could ask for. Breakfast excellent.
Cons (-) Nothing to dislike.
8.0
Very good
Viktor, May 2025
Pros (+) Nice place to stay in Basel. Everything within walking distance. Nice staff, good breakfast. Garage is made for small cars , very narrow and quite dark .
10
Wonderful
Roza, Apr 2025
Pros (+) Everything, gorgeous bathroom, very friendly staff
Cons (-) Nothing to mention
10
Wonderful
Lisa, Apr 2025
Pros (+) Staff are amazing.
Cons (-) We loved it all.
10
Wonderful
Marc, Apr 2025
Pros (+) Rooms are very clean and the gym offers very decent equipments. Sauna can be turned on upon request.
Cons (-) /
9.0
Wonderful
Tianyi, Apr 2025
Pros (+) The location is perfect, very close to the city center and the train station. There’re triple glasses windows in the room, it’s very quiet when I stay in the room even the location is close to the center. The room is very big and clean. Besides that, the staffs in the hotel is very supportive and kind.
Cons (-) Nothing
8.0
Very good
Rahul, Apr 2025
Pros (+) Cleanliness, location , Spacious room. Value for money.
Cons (-) Breakfast is basic. Coffee quality can be improved.
9.0
Wonderful
Christopher, Apr 2025
Pros (+) This is a great hotel in an excellent location. The staff were fantastic and very helpful allowing an early check in.

Amenities

  • Fitness center
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.