All reviews
Property was great
I don’t like that I was DOUBLE CHARGED for this trip and no one seems to be fixing it. Customer service says they pushed the reversal through for the 2nd charge but i have no proof of it and have tried calling again multiple times and can’t reach anyone😩
The hotel itself in gorgeous and very stylish.
Our room wasn’t ready at the check in time, but they said they’d wave the amenities fees and would text us when it was ready. We finally just went back to the hotel at 8:00-ish after no text and no one answering the phone at the front desk. There were nice staff, but the bartender acted annoyed that we were there and very short with us despite my efforts to try to engage in cordial conversation wi...Read more
Great hotel to give you a feel of the NOLA charm & history. Boutique size of property was a plus for us. Staff is attentive. Great drinks & food right on the property. Walkable to casino, Riverwalk, restaurants, convention center. Definitely give this hotel a try.
Parking may be pricey for some at $37/day but is the low end of the norm in NOLA. Housekeeping came a bit early while we were still in room so had to retrieve towels from front desk. No big deal. Great property to try.
Great place and centrally located. The hotel has a lot of charm, the staff is friendly, and the rooms are clean.
The rooms are a bit on the small side, and they don't service them every day. Also, there is an extra fee for the amenity that was not included in the original price.
everything was lovely
cant say
The location was perfect (kitty corner to Mother's! and a short walk down to Bourbon Str.). The lobby was impressively cool and the room had so much charm and style. Loved the comfortable bed, large room and bathroom, great water pressure.
The only downside was an almost deafening white noise hum that you could only hear when trying to go to sleep. I don't know if this is unique to the corner where the 270's numbered rooms are from some nearby generator, elevator, central air unit in the building or across the street or what but it was so loud. So I would request a quieter room next time.
I like the uniqueness of this hotel
They didn’t come clean the room for 3days and ice machine wasn’t working in any floors
Great design, coll looking interiors
No way of making coffee in the room, no quick breakfast options
None
Everything was dirty, floor wasn't clean, saw two big eyelashes laying on the floor. Despite paying everything including tax fee and resort fee on booking.com, they still charge you tax fee and resort fee separately with 100 deposit. At the end I got double charges for those fees!
Nice room. Cute interior.
Rooms in their Lafayette section are located less than 50 feet from an exceptionally loud night club. Loud music with a thumping base plays every weekend until after midnight. Do NOT pick this hotel on the weekend if you want to sleep before 1:00 AM.
