The Newbury Boston
5 stars
8.8
Very good
(1214)
5 stars
Updating price...

The Newbury Boston

5 stars
1 Newbury Street, Boston, MA 02116
8.8
Very good
1214 reviews
Updating price...

Overview

Luxury hotel with a 24-hour fitness center and a 24-hour front desk A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, valet parking, 24-hour room service, and concierge services are onsite.Expedia Group
Luxury hotel with a 24-hour fitness center and a 24-hour front desk A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, valet parking, 24-hour room service, and concierge services are onsite. Housekeeping is available on request. The Newbury Boston offers 286 accommodations with minibars and espresso makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
8.8
Very good rating
Based on 1214 verified guest reviews

Available rates

Sun 8/3
Mon 8/4

The neighborhood - Back Bay

1 Newbury Street, Boston, MA 02116

What's nearby

  • Emmanuel Episcopal Church1 min walk
  • Alpha Gallery2 min walk
  • Robert Klein Gallery2 min walk
  • Boston Public Garden2 min walk
  • Paine Furniture Building3 min walk
  • Axelle Fine Arts Galerie4 min walk
  • George Washington Statue2 min walk
  • Arlington Street Church2 min walk
  • Bella Sante Day Spa2 min walk
  • Church of the Covenant3 min walk
  • Boston Massage Associates3 min walk
  • Gibson House Museum5 min walk

Reviews

8.8
Very good
1214 verified ratings
Wonderful
661
Very good
208
Good
188
Okay
56
Fair
64
Mediocre
23
Poor
14

Summary of reviews

Guests say
Guests praised the hotel's fantastic location, with easy access to attractions and beautiful views. The service was also highlighted positively, with many mentioning helpful staff and great room service. However, several reviews pointed out cleanliness issues, such as mold and old carpets, indicating the hotel may need some renovations.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness3 out of 10
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All reviews

10
Wonderful
Brett, Jul 2025
Pros (+) Room was great and larger than expected. Everything was clean and high quality. Staff were great.
Cons (-) Room wasn’t available on time but they offered us free drinks. The check in counter always had people waiting. Need more staff or process people quicker.
1.0
Poor
Eleonore, Jul 2025
Pros (+) Nothing
Cons (-) Staff attitude Wait for check in No water in room but charged for mini bar water. no paper no pen no extra TP in toilet - dirty room service in hallways at all times. Turn down knocking 4 times at 8;30pm when you’re jet lagged and exhausted. Never ending queue for check in. 100 usd for breakfast. Bell boy attitude when they just throw your bags in trunk with complete disregard to your bags and no ...
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8.0
Very good
Holly, Jul 2025
Pros (+) Excellent location and very clean rooms. Gym facilities are excellent.
Cons (-) Everything was great!
10
Wonderful
Caitlin, Jul 2025
Pros (+) Amazing location, friendly staff, fantastic rooftop restaurant.
2.0
Poor
Alessandro, Jul 2025
Pros (+) The location is good, near the park and the center of the city. The hotel is new, but they have to improve a lot to be a 5-star hotel. The room and bathroom are big, but they lack personality, totally empty.
Cons (-) The hotel is not a 5-star hotel; it might be, but there are lots of things to change: train their staff, improve the facilities of their room. We had many problems with the room service, almost 45 minutes to bring in the room a cup of ice cream... 30 minutes to wait for the car from the parking lot(it was supposed to be 20 minutes). We waited more than 30 minutes. At the moment of the billing, the...
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10
Wonderful
Kristen, Jun 2025
Pros (+) Excellent location across from Commons, and along north end of Newbury Street. We stayed in a beautiful, modern room. Looking forward to the next visit.
10
Wonderful
Allisonkb, Jun 2025
Pros (+) Suite was huge, staff attentive, on-site restaurants were fantastic
Cons (-) Room smelled like fireplace
10
Wonderful
Lander, Jun 2025
Pros (+) Everything♥️!
10
Wonderful
Rosalind, Jun 2025
Pros (+) Fantastic location and our room - King Studio was very spacious with beautiful decor and extremely comfortable bed. Thr room was so quiet, and even though the view was not of the garden, it didn’t bother us.
1.0
Poor
Lina, May 2025
Pros (+) The location
Cons (-) Receptionist man was so rude speaking back to my daughter. Also housekeeping staff smelt awful as in terrible odour. My package won’t come to my room unless i call countless times asking them to let someone send them up

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.