The Moment Hotel Hualien by Lakeshore
4 stars
9.1
Wonderful
(587)
4 stars
Updating price...

The Moment Hotel Hualien by Lakeshore

4 stars
No. 10-5, Caolin, Xincheng Township, Xincheng Township
9.1
Wonderful
587 reviews
Updating price...

Overview

Hotel in Xincheng with free parking Along with a microwave in a common area, this smoke-free hotel has a refrigerator in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express chExpedia Group
Hotel in Xincheng with free parking Along with a microwave in a common area, this smoke-free hotel has a refrigerator in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, a communal living room, and a vending machine are onsite. The Moment Hotel Hualien by Lakeshore offers 28 air-conditioned accommodations with slippers and blackout drapes/curtains. This Xincheng hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.Expedia Group
9.1
Wonderful rating
Based on 587 verified guest reviews

Available rates

Sun 8/3
Mon 8/4

The neighborhood

No. 10-5, Caolin, Xincheng Township, Xincheng Township

Reviews

9.1
Wonderful
587 verified ratings
Wonderful
420
Very good
90
Good
37
Okay
16
Fair
11
Mediocre
4
Poor
9

Summary of reviews

Guests say
Guests appreciated the cleanliness and comfort of the hotel, with many mentioning the well-maintained facilities and pleasant environment. However, there were concerns regarding the service quality, particularly in staff training and responsiveness. The location received mixed reviews, with some finding it convenient and others noting its awkwardness.
AI-Generated from customer reviews
Cleanliness9 out of 10
Location5 out of 10
Service3 out of 10
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10
Wonderful
Karin, Jul 2025
Pros (+) We were staying in the moment hotel, 6 person room. Great room. Kitchen downstairs well equipped. They let us use the infinity pool of the adjacent hotel free of charge. It's close to Taroko, but not many restaurant options nearby.
10
Wonderful
Tomasz, Apr 2025
Pros (+) The hotel enjoys a convenient location near Taroko Gorge. The Michelin-recommended breakfast was outstanding; among several excellent breakfasts experienced in Taiwan, this one was superior and fully justified the expense. A wide selection of unique beverages was provided in the refrigerator (included in the room rate).
9.0
Wonderful
Mel, Feb 2025
Pros (+) Modern furnishing and clean rooms. Bathrooms were also clean too. Nice that the bathrooms were gender-segragated. Has washing machine and dryer in the bathroom. Although check-in and checkout were self-auto staff were nice and attentive when I had questions and requests.
Cons (-) My room was on 2nd floor while female bathroom was on 3rd floor, meaning I need to come out the room and go upstairs to use the toilet at night. But I liked the fact that the bathrooms were separated between males and females anyway.
10
Wonderful
Mak, Feb 2025
Pros (+) They have an innovative incentive of matching the tip given by the guests to the cleaning staff.
9.2
Wonderful
Anonymous, Jan 2025
Clean room and friendly staff. Parking was difficult to find even though it was quite close. But they helped me and drove me there. Lots of restaurants around
10
Wonderful
Arneson, Dec 2024
Pros (+) Super helpful front desk staff next door. They helped us check in and told us all about things to see and do in the area, and about a dance show that evening and any and all dining opertunities. It was nice that they let us use the pool/hot tub in the more expensive hotel next to us, and let us use bikes for 2 hrs for free. The location on the beach is lovely. The pool was so nice and clean. The v...
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9.6
Wonderful
Anonymous, Nov 2024
This hotel is brand new, spotless and modern. The staff are all professional and courteous. The place offers all the amenities and breakfast was very good: surprise it was from early morning to 1:30 pm and had lunch stuff. Much appreciated. Very close to Taroko but a bit off the beaten path when it comes to restaurant. Hualien is 25 minutes away.
9.0
Wonderful
Fiona, Oct 2024
Pros (+) The moment hotel lobby facilities such as sofa, kitchen and vending machine
Cons (-) 1. Our bed was assigned at 2nd floor and female common bathroom is at 3rd floor... I wish the female solo backpacker is assigned in 3rd floor too where the toilet is. 2. I messaged thru booking app that I will arrive at 23:00 but no help was provided to call taxi late at night. The train station staff helped me to book the taxi.
8.0
Very good
Gil, Sep 2024
Pros (+) The room was nice and clean, quite spacious and quiet. We couldn’t try the swimming pool but it looked like the people there were enjoying.
Cons (-) No water provided in the room, however, there water filter on the ground floor. The room with view was actually a partial sea view as the building next to the hotel covers most of the view.
10
Wonderful
Daniel, Aug 2024
Pros (+) Quality building and facilities.
Cons (-) It’s a long way from town if you don’t have a car. Room number was unclear on the receipt. Should have provided tea/coffee facilities.

Amenities

  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Internet
  • Laundry facilities
  • Hairdryer
  • Express check-out

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number花蓮縣旅館185號