The Malcolm Hotel
4 stars
9.0
Wonderful
(765)
4 stars
Updating price...

The Malcolm Hotel

4 stars
321 Spring Creek Drive, Canmore, AB T1W 0K3
9.0
Wonderful
765 reviews
Updating price...

Overview

The Malcolm hotel provides luxury accommodations with a modern and contemporary design, in the heart of the Alberta Rockies. The breathtaking Spring Creek location offers convenient access to the charming downtown shops and restaurants, as well as, tiHotelier/iStay
The Malcolm hotel provides luxury accommodations with a modern and contemporary design, in the heart of the Alberta Rockies. The breathtaking Spring Creek location offers convenient access to the charming downtown shops and restaurants, as well as, the mountain attractions and amenities of the Bow Valley and Banff area. Canmores crown jewel and luxury hotel, features 124 well-appointed guest rooms, including 72 double queen rooms, 32 king rooms, and 20 spacious suites. The luxurious Malcolm Hotel provides a 4-Star experience in Canmore, featuring the following amenities: outdoor heated pool, two outdoor hot tubs, Stirling Gill and Lounge and Patio with incredible mountain views, 8,800 sq. ft. of meeting and event space, fitness room, heated underground parking & surface parking, and business centre.iHotelier/iStay
9.0
Wonderful rating
Based on 765 verified guest reviews

Available rates

Sun 8/3
Mon 8/4

The neighborhood

321 Spring Creek Drive, Canmore, AB T1W 0K3

What's nearby

  • Elevation Place8 min walk
  • Cornerstone Theatre11 min walk
  • Canmore Museum and Geoscience Centre10 min walk
  • Grotto Canyon12 min walk

Reviews

9.0
Wonderful
765 verified ratings
Wonderful
531
Very good
127
Good
60
Okay
17
Fair
17
Mediocre
2
Poor
16

Summary of reviews

Guests say
Guests loved the hotel's great location, cleanliness, and friendly service. The beautiful views and amenities like the pool and hot tub were also highlights. However, some guests experienced issues with room temperature control and found the value for price to be lacking during peak seasons.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service9 out of 10
Bed Comfort8.5 out of 10
Pool8.5 out of 10
Atmosphere8 out of 10
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All reviews

10
Wonderful
Simon, Aug 2025
Pros (+) What a stay! Insane views, really cosy walk at the river right next to the hotel and walking distance from Canmore shopping area without the crowd at the hotel neighbourhood..Food and service was perfect, accomodation is as good as new and very clean and comfortable. Would highly recommend this as your perfect stay in Banff region!
10
Wonderful
Christine, Aug 2025
Pros (+) The location was fantastic with stunning views, both out our room window and over the pool. It was great to have free parking and be able to walk all of our Canmore. The concierge Danielle was instrumental in helping us plan our days and really listen to the kinds of things we wanted to do. Loved the super soft robes and the good coffee in our room.
Cons (-) Nothing
9.0
Wonderful
Power, Jul 2025
Pros (+) It is a good looking property, well maintained and has great attentive staff. We used the complimentary bikes to cruise around Canmore parks and down by the Bow River. The rooftop pool and jacuzzi was a nice feature we enjoyed. There is also an onsite concierge who you can walk right up up to in the lobby and ask questions of and even purchase tickets to things from. They have nepresso machines in...
Cons (-) I can’t think of a single complaint.
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10
Wonderful
Charlene, Jul 2025
Pros (+) Everything was first class! From the food to the staff to the facilities!
10
Wonderful
Andrew, Jul 2025
Pros (+) Great location. Room was spacious and comfortable. We particularly enjoyed the pool with the views of the mountains.
Cons (-) Room did not get serviced till late in the afternoons - but that’s a small point overall
10
Wonderful
Anonymous, Jul 2025
Pros (+) We loved the room layout. The bed was very comfortable. The pool and hot tub were easily accessible and had amazing views! The restaurant on the main floor was so delicious and readily available. We would stay again and again! The outdoor walking path with wildlife was great and parking garage was so convenient!! Great clean hotel with great service! We would stay again in a heart beat!! Thank you...
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9.0
Wonderful
Raj, Jul 2025
Pros (+) Excellent hotel compared to Banff. All the staff were very helpful. The location was excellent. The restaurant was excellent - have the King's feast (3 course option is plenty).
Cons (-) Could hear faint footsteps of people on floor above. Pool was average. A/C took a long time to alter temperature.
9.0
Wonderful
Paul, Jul 2025
Pros (+) Nice large room, spectacular views & comfortable beds
Cons (-) We found the rooms abit warm & the ac hard to work out
5.0
Fair
Linda, Jul 2025
Pros (+) The Stirling restaurant was excellent. The food and service were both outstanding.
Cons (-) The room felt a bit cramped, and the pillows were very uncomfortable, overly firm and overly full for my preference. Charging my phone by the bed was also inconvenient, as the outlet was low to the ground and hard to access (see photo). There are more comfortable hotel options in the area.
6.0
Okay
Mark, Jul 2025
Pros (+) Location. Well appointed. Parking convenient. Staff pleasant.
Cons (-) Room was a bit small but ok for 2 nights. Didn’t use F&B so can’t comment but it’s not really obvious in hotel hence not in any way tempting. Price is competitive for that time of year.

Amenities

  • Adults only
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.