All reviews
The location was very good.
Everywhere was very dark including the restaurant. It was hard to read the menu. The lifts were very dark. Not enough bright lights in the room if needed.
Loved the beautiful room, the atmosphere in the lobby, the amazing breakfast and the lovely staff
The lighting system in the rooms were very confusing and it was too dark. A lot of waiting time for lift with only one working
Amazing property. The rooms and amenities were great, and the staff was even better.
The night manager, Alex, was phenomenal. My kids fell sick at night and he was very helpful! Thank you Alex!
Didn’t fix elevator for 7 days. Had to go up and down the stairs to the 4th floor
The location and interior
There is no soundproof and our room was in front of service rooms so you always hear slamming of doors at all times.
The berakfast was perfect. The staff at Breakfast were excellent as well. Very pleased with this experience and I highly recommned that you include breakfast
There could have a few more vegetarian / vegan choices but still amazing
The design and location
My bedsheets were not replaced although they got stained
The design is excellent, and the staff is friendly and helpful. If you choose a loft or higher, the bathrooms usually have showers and toilets, the lighting is great, and the beds are comfortable.
I didn't like that I asked for a room with an e-bidet/shower toilet and picked the room category that had it, but it wasn't provided. Unfortunately, my schedule was pretty busy, so I couldn't ask for a room change. But it would have been great if they had responded to my request from the beginning, as always.