All reviews
Location is unbeatable and generally the service was amazing. They even unwound my wife’s hairdryers cable which was a mess - never before experienced something like that. Great snacks for free in the room. Quality breakfast.
Our room faced the street and it was a bit noisy with garbage trucks in the night. Also the water pressure could have been better.
Quiet and clean room, friendly staff
Manager let us change our original room. We were above trash truck, gardener, delivery area, constant noise all hours of nite and day. Room we got after that nightmare was terrific. Very clean, spacious and above all…peaceful. Manager also sent up and bottle of champagne, a card and chocolate strawberries for our anniversary. That was extremely kind of him. He was great to work with and made thing...
Prices of the room, fluxuation from rates Tuesday and Wednesday to Thursday doubled. Didn’t like that there are no cancellations.Read more
We spend our honeymoon here 25 years ago
Love everything
Beautiful town to enjoy with your family!
Not good experience having horseback riding! Maybe; if the guide could have take safety trail? we cold have enjoy!! I'm not good with up and down hills!
Good food, best location in Aspen.
Nothing
Best hotel in Aspen. Five Stars. Ski-in Ski-out at Ajax. Ski locker is literally next to the gondola. Location in town is also close to restaurants and shopping. Rooms are spacious and recently updated. Numerous restaurants and bars on the property. Great staff, ready to assist with all wants and needs. Free shuttles to and from the airport, around town and to Aspen Highlands. No other hotel in to...
A little pricey. But well worth it for the experience.Read more
great location - very friendly valet and bell staff.. housekeeping is terrific.
concierge team was unhelpful and unfriendly. they warmly greeted some guests and completely ignored others. one gentleman from the concierge staff joined our elevator and stood looking at us until we arrived at the top floor when he rushed off ahead of us. nothing terribly egregious, just a noticeable lack of decent manners.
great location, in fabulous condition, rooms better than most high end hotels, AMAZING staff.. Concierge, valet, all of them were just incredible and there for what ever you need…
Like everything in Aspen, its very expensive..
Excellent location Big rooms Great concierge
VERY expensive post pandemic!!!