The Langham, Boston
4 stars
9.0
Wonderful
(956)
4 stars
Updating price...

The Langham, Boston

4 stars
250 Franklin Street, Boston, MA 02110
9.0
Wonderful
956 reviews
Updating price...

Overview

Luxury hotel with a 24-hour fitness center and a sauna This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking. HousekeeExpedia Group
Luxury hotel with a 24-hour fitness center and a sauna This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking. Housekeeping is available on request. The Langham, Boston offers 312 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center. Children under 17 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.0
Wonderful rating
Based on 956 verified guest reviews

Available rates

Wed 6/4
Thu 6/5

The neighborhood - Downtown

250 Franklin Street, Boston, MA 02110

What's nearby

  • Financial District1 min walk
  • One Post Office Square1 min walk
  • Richardson Block2 min walk
  • First National Bank Building3 min walk
  • Wigglesworth Building4 min walk
  • Exchange Place4 min walk
  • State Street Bank Building1 min walk
  • Norman B. Leventhal Park1 min walk
  • One Federal Street2 min walk
  • Two International Place3 min walk
  • 75 State Street4 min walk
  • One International Place4 min walk

Reviews

9.0
Wonderful
956 verified ratings
Wonderful
650
Very good
143
Good
72
Okay
29
Fair
30
Mediocre
17
Poor
15

Summary of reviews

Guests say
Guests appreciated the hotel's cleanliness and excellent location, making it convenient for exploring downtown. However, many reviews highlighted poor service, with some guests feeling neglected or experiencing unhelpful staff. Overall, while the hotel offers a pleasant stay, improvements in service are necessary to match the high expectations set by its luxury status.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3.5 out of 10
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Score by provider

All reviews

10
Wonderful
Serban, May 2025
Pros (+) Facilities, room style, old chic, etc
10
Wonderful
Helen, May 2025
Pros (+) Room was a little smaller than we expected but was very comfortable with a very comfy bed.
Cons (-) More F&B options with only one Restaurant open for either lunch or dinner.
10
Wonderful
Tamara, May 2025
Pros (+) We loved this hotel! The location, the facilities, the service, everything truly deserves 5 stars.
7.0
Good
Jade, May 2025
Pros (+) Nice size room. Good food. Service was great.
Cons (-) The room smelled weird. The bathroom was small. Pool/spa could be nicer. The tea kettle was left with water in it. The room smelled like mold and cigarette smell. I was looking for luxury and this didn’t hit.
10
Wonderful
Rory, May 2025
Pros (+) the entire experience was exceptional.
9.0
Wonderful
Randolph, May 2025
Pros (+) Well located for both business and dining. A quality facility with an interesting history. The staff is very alert and friendly.
10
Wonderful
Ciaran, Apr 2025
Pros (+) It’s a beautiful hotel, the staff were super friendly and the location was fantastic
7.0
Good
Sue, Apr 2025
Pros (+) Location. Layout of the room good
Cons (-) No buffet breakfast available
8.0
Very good
Catherine, Apr 2025
Pros (+) Location service and very friendly staff
10
Wonderful
Peter, Apr 2025
Pros (+) The guy Marco who served in the Fed was fabulous and made the experience special- he is a great credit to the Langham. The blonde , Eastern European house keeper( working on the 3rd floor) was very friendly and helpful. ( Sorry, I didn’t get her name) Quality staff! The pool and gym.
Cons (-) The wifi in the gym wasn’t working. A rowing machine would be great!

Amenities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.