All reviews
The hotel is beautiful wow! The rooms are large and clean. The hotel is surrounded by gorgeous scenery. Lots of places around to eat. Staff are very friendly and welcoming.
Honestly, there isn't much I didn't like. I have more of a suggestion. The hotel restaurant has delicious food but would have like to see more options. It's a small lunch/dinner menu.
I liked every single piece of the hotel from the reception to the in lusive breakfast and the seldom seen Black bear just meandering across the slopes right in front of our bedroom window - Totally Awesome
Having to leave the hotel and the area of Rossland
Gorgeous modern West coast style hotel with big rooms, excellent bathroom and dining room. Off season rates made it great value. Wonderful views of Red Mountain chairlift and runs.
The quality of bed and sheets was not what I would have expected in such a nice hotel. The The bed was poorly made which added to the issue.
Only 5 minutes from town, being off season was super quiet. Customer Service was amazing and a very smooth check in and check out, room was absolutely amazing, beds super comfy and breakfast was so delicious
great staff and hotel room and experience
no complaints
New, clean, well appointed rooms. Good food in the restaurant. Right on the ski hill, if you’re a skier….
Nothing except, I booked on Booking.com. The package I chose included breakfast which the property denied me at check in. To make matters worse, the property did not offer to resolve this for me. They made me contact Booking.com myself, which I did. In fact my breakfast was included. Booking.com contacted the property immediately and the issue was resolved. I was happy with the Booking.com service...Read more
The staff are excellent, super nice and knowledgeable and caring. Everything is clean and pristine. Great bed and shower. The complimentary sauna is a great touch. Has a beautiful view of the mountain. Would stay again any day.
Staff were friendly
Bed was very soft, couldn't bring the temperature in the room down at night, seems to stay at 23.5 when we set it to 15 so we couldn't sleep much
