All reviews
Location history elegance
Nothing
The location is great and very charming… elevator was out, annoying but not terrible, but the room overlooked an interior atrium which was weird and the light was on all night and the shades didnt close completely. Also they didnt have TV’s you could sling shows to… so missed our favorite show.
Very nice hotel. Beautiful rooms and excellent nights sleep.
From the staff at the front desk at arrival to the valet, the whole experience was AMAZING!! I will stay here anytime I come to Charlotte!
The location was perfect! Right across from the theater where we saw Hamilton. The room was stunning, so clean and the finishing were high end. This is truly a luxury hotel that hits all the right marks.
I wish we had know that there was only valet parking. 50.00 per day is a little steep.
Grest location. In the middle of downtown. Quiet
This was by far the best hotel we have ever stayed in. Beautiful spacious and very clean room. Very friendly staff. Food was delicious.
beautiful hotel…nice accommodations! loved the deep tub, sophia’s lounge and the other amenities.
nothing, id definitely stay again
Location is excellent. Valet parking is excellent. Lobby is unique and cozy. Suite was clean. Design of suite is nice and has multiple seating options in the “living room” area that is perfect for family to gather. Room temp control works great. Very nice minibar and snacks. Flat screen tvs in the suites are great. It is difficult to rate the staff because some are EXCELLENT and go above and beyon...
Getting things to the room after you get your luggage brought to the room was definitely subpar. I went to get ice the first time and I was told I don’t have to get ice myself and should just call out to get more. That part was great until I called and the voice on the other end of the phone sounded irritated about it and the ice was never brought to the room. The refrigerator is too small when am...Read more