All reviews
Overall we had a nice stay, however when we arrived the airconditioning was not working on our floor, so we had a portable aircon unit in our room. We were promised a room on the 6th floor the following night. They moved all our things however my daughter missed a pair of her pyjamas and left them under the pillow/. Unfortunately they couldn’t be found which was very frustrating as we had just bou...
Lack of care that housekeeping had lost our things. Also my hair product went missing.Read more
Location and comfortable bed.
No closet in room. Size is too tiny with no space to place suitcase. As compared to other 4 star hotels in different countries, this one falls short on meeting expectations.
Nice staff
The corridor was dirty Shower’s uncomfortable and water goes everywhere
Great location in the heart of Williamsburg. Only short hop on subway into Manhattan. Compact (as expected) but very comfortable rooms. Helpful, friendly staff.
The bed was comfortable and it was nice having central air..no unit in the room
Our toilet has issues that were not cleared up with one visit from the engineer. Also the bathroom door is made of wavy see through glass. If sitting on the bed and looking in the mirror you can see everything that’s going on in the bathroom. Not ideal.
Location
No room service for coffee of all things. Tiny room. No closet or drawers.Very small clothes hanging space. Very loud music late at night in the hotel you could hear on the 5th floor. Reservation requests ignored. Bugs in shower. Shower spread to bath floor every time we used it. Maid service limited.
Great location, very clean and comfortable rooms albeit a bit small. Rooms were quiet and staff was lovely.
It’s new, I like new hotels, they’re clean.
Rooms are small, but that normal in NY
Location, dog friendliness, vibe
Light in room blew up / almost got electrocuted/ size of room
Fantastic location, good vibe, nice room
the bathroom shower apparatus to turn on and off the water & change the temperature is quite complicated and the drain was locked so the tub filled with water during the shower. We had to personally remove the drain plug (unscrew it) so the water would drain. It took a call to the front desk to learn how to turn off the water. Also, the front desk is not visible nor are there signs directing you t...Read more
