The Hotel Higashiyama by Kyoto Tokyu Hotel
8.9
Very good
(586)
4 stars
Updating price...

The Hotel Higashiyama by Kyoto Tokyu Hotel

4 stars
175-2 Ebisucho Higashiyama Ward, Kyoto 605-0033
8.9
Very good
586 reviews
Updating price...

Overview

Luxury hotel with a fitness center and spa services A restaurant, a fitness center, and a bar/lounge are available at this hotel. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite. THE HOTEL HIGASHIYAMA KYOTO …Expedia Group
Luxury hotel with a fitness center and spa services A restaurant, a fitness center, and a bar/lounge are available at this hotel. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite. THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.Expedia Group
8.9
Very good rating
Based on 586 verified guest reviews

Available rates

Fri 6/6
Sat 6/7

The neighborhood - Higashiyama

175-2 Ebisucho Higashiyama Ward, Kyoto 605-0033

What's nearby

  • Shoren-in Temple3 min walk
  • Higashiyama Station4 min walk
  • Kyoto National Museum of Modern Art6 min walk
  • Maruyama Park8 min walk
  • Kyoto Kaikan10 min walk
  • Keage Train Station10 min walk
  • Shorenin Garden3 min walk
  • Chion-in Temple6 min walk
  • Murin-an8 min walk
  • Kyoto Municipal Museum of Art8 min walk
  • ROHM Theatre Kyoto10 min walk
  • Kyoto Museum of Traditional Crafts10 min walk

Reviews

8.9
Very good
586 verified ratings
Wonderful
390
Very good
105
Good
47
Okay
18
Fair
14
Mediocre
5
Poor
7

Summary of reviews

Guests say
Guests appreciated the excellent service and cleanliness of the hotel, with many mentioning the helpful and friendly staff. The location was also highlighted as convenient for exploring nearby attractions. However, some guests noted issues with room assignments and check-in delays.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location8.5 out of 10
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Score by provider

All reviews

8.0
Very good
Andrew, May 2025
Pros (+) Met all of my standards +
Cons (-) Had a few issues for the front desk to resolve and every time it took over 20 minutes. Seems like not ready for a non-standard situation.
9.0
Wonderful
Milko, May 2025
Pros (+) Spacious room
Cons (-) The price
7.0
Good
Aziz, May 2025
Pros (+) Room was a comfortable size Clean room
Cons (-) Duvet was too small for the duvet cover, so our legs got cold (ended up getting two single duvet covers the next day) Major language barrier, although the staff were very sweet and respectful, they couldnt understand us on several occasions, and had to use google translate several times for simple things, and sometimes they couldnt understand / solve the problem so we just went ahead and did it ou...
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8.0
Very good
Anne-liis, May 2025
Pros (+) Hotel is beautiful nicely designed breakfast has a good selection comfortable rooms
Cons (-) Waiting time for checking in.
10
Wonderful
Shahryar, May 2025
Pros (+) Location and friendly staff
Cons (-) Nothing
9.0
Wonderful
Vicky, May 2025
Pros (+) Great staff. Beautiful property. Great showers. Great spa and foot bath.
Cons (-) Beds were hard. Dinner restaurant was not good at all.
10
Wonderful
Jan, May 2025
Pros (+) Personal is super friendly and helpful. Shuffle bus from kyoto station is great and thanks to that this location is also great for trips. Also we really liked private spa.
8.0
Very good
Hashimah, May 2025
Pros (+) Service Room facilities
Cons (-) Location is far from station & tourist attraction.
10
Wonderful
David, Apr 2025
Pros (+) Everything
7.0
Good
Atish, Apr 2025
Pros (+) Excellent property. But expensive.

Amenities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Shuttle service (free)
  • Flat-screen TV
  • TV
  • Free toiletries

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.