All reviews
Boutique hotel. Great location.
Would prefer a bath with a workable plug!
I love this beautiful, historic hotel. There is a lively coffee shop in the lobby with delicious coffee. The staff is super friendly and accommodating. I loved having access to Chelsea Piers Fitness and attended a terrific hot yoga class at 10:15 Sunday.
Great location and cool patio vibe.
I booked two rooms at The High Line Hotel (max is 2 people per room and we’re a family of 4) Our experience was seriously impacted by a cockroach issue and a complete lack of accountability. On the morning of our second day, my husband discovered cockroaches (or likely water bugs, given their gigantic size—I’m an NYC native so I know my bugs) in his room. Not wanting to disrupt our tight schedule—...Read more
Love this hotel. Staff is great, low key and really skilled. It is old school and yeah, some faded elements, but super clean and has panache. Love the robes!
With the exception of the squeaky floor, with every step I took, it was okay.
1.The closeness to the High-line and my friend’s restaurant, Juban. 2.The elevator. 3.Ironing board, 4.LOVED the triple filtered delicious water + complimentary branded swell (reusable) bottles to keep. (Nice perk, everyone enjoys a free gift). 5.Coloring books and coloring pencils, cute touch! 6.Delicious cafe 7.Blackout curtains! 8.Thick walls! (Most hotels don’t have this)! 9.One hour later che...
1. The stairs leading to the elevator. 2. The mattress was way too soft! 3. Only two towels, 2 wash-clothes(I understand trying to conserve energy). 4. Only ONE bath-rope for two guests? Plus no slippers like mentioned online. 5. If we didn’t ask for water, we would never have known about the complementary branded (reusable) swell bottles. 6. No plastic baggy with the Ice buckets (could be those g...Read more
The room and bathroom was very dark. No AC, no water cups.
great location, beautiful building, loads of character, large rooms, v comfortable beds, great staff.
No tea/coffee making facilities. There is a fabulous coffee bar in hotel but it's v expensive.
This hotel is absolutely beautiful from the outside, very stylish and bohemian. It is well situated in the wonderful Chelsea neighbourhood. Check-in was quick and efficient with helpful and friendly staff, and it was nice that all the communications leading up to the staff offered a variety of extras for your arrival. The room was a lovely size, quite surprising for the area, with a really comfort...
Dogs, everywhere, all the time. I totally understand that this is a pet friendly hotel, and the lovely ground floor coffee shop is very popular with locals. As a traveller without a pet, I was quite put out by constantly trying to avoid dogs, they blocked doors, corridors, the elevator. On rainy days, there was a definite odour of wet dog all across the ground floor. The other issue we experienced...Read more
