The Grand Hotel Punta del Este
5 stars
9.3
Wonderful
(1511)
5 stars
Updating price...

The Grand Hotel Punta del Este

5 stars
Parada 10 y Av. Del Mar - Playa Brava, Punta del Este 20100
9.3
Wonderful
1511 reviews
Updating price...

Overview

Rating
118 spacious rooms with seaview.Spa, heated pool, roman bath, sauna, scottish shower; gym. Hairdressing, beach service, kids club, cinema, Outdoor and indoor heated pool, roman bath, wifi in all rooms and public areas. babysitter, transfers, tours, ciHotelier/iStay
118 spacious rooms with seaview.Spa, heated pool, roman bath, sauna, scottish shower; gym. Hairdressing, beach service, kids club, cinema, Outdoor and indoor heated pool, roman bath, wifi in all rooms and public areas. babysitter, transfers, tours, concierge.Main Restaurant: Italian and International Cuisine, buffet breakfast, lobby bar, private dining on the top floor, room service.Events: main dor 150 people,meeting room for 40 people, both with audiovisual equipment, high-speed internet.iHotelier/iStay
Rating
9.3
Wonderful
Based on 1511 verified guest reviews

Available rates

Wed 5/7
Thu 5/8

The neighborhood

Parada 10 y Av. Del Mar - Playa Brava, Punta del Este 20100

Reviews

9.3
Wonderful
1511 verified ratings
Wonderful
1247
Very good
166
Good
59
Okay
19
Fair
7
Mediocre
6
Poor
7

Summary of reviews

Guests say
Guests generally loved the hotel's atmosphere and cleanliness, highlighting the beautiful design, comfortable furnishings, and excellent amenities. However, there were some concerns regarding the service quality, particularly mentioning inexperienced staff and issues with food quality. Overall, many guests found it a great place to relax and enjoy leisure activities.
AI-Generated from customer reviews
Atmosphere9.5 out of 10
Cleanliness9 out of 10
Service3.5 out of 10
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Score by provider

All reviews

10
Wonderful
Daniel, Apr 2025
Pros (+) One of the best hotels I've ever stayed, very elegant, great staff, excelent amenities and food.
Cons (-) Nothing to complain
10
Wonderful
Adrián, Mar 2025
Pros (+) The breakfast was great lots of options to choose from. Location was great
Cons (-) Ceaser salad wasn’t good. I’ve had a few around the world and it was disappointing.
8.0
Very good
Antonio, Jan 2025
Pros (+) breakfast, room, rofftop bar,vLET PARKING, PARADOR ON THE BEACH,BEACH SERVICES
3.0
Poor
Mohammad, Jan 2025
Pros (+) The location
Cons (-) The staff are bad and the rooms are not clean. The service is also very slow and there is no turn down service for a property supposed to be 5 star!
10
Wonderful
Marcela, Nov 2024
Pros (+) It is clean, beautiful and the staff very kind! Food is delicious as well.
5.0
Fair
Gabriela, Oct 2024
Pros (+) Fantastic location and view of Playa Brava. Comfortable bed. Polite and helpful restaurant staff.
Cons (-) Rooms feel dingy & cheap. Stayed in 3 different rooms: 1st room we were moved due to central air malfunctioning, 2nd room shower temperature didn’t regulate & water came out very hot, 3rd room lamp didn’t work. There was always a problem. Hotel did fix problems, but when you travel you don’t want to waste time with room problems & have strangers come in & out of your room. Hotel is rated 5 stars b...
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5.0
Fair
Gabriela, Oct 2024
Pros (+) Fantastic location and view of Playa Brava. Comfortable bed. Polite and helpful restaurant staff.
Cons (-) Rooms feel dingy & cheap. Stayed in 3 different rooms: 1st room we were moved due to central air malfunctioning, 2nd room shower temperature didn’t regulate & water came out very hot, 3rd room lamp didn’t work. There was always a problem. Front desk did fix problems, but when you travel you don’t want to waste time with room problems & have strangers come in & out of your room. Hotel is rated 5 st...
Read more
10
Wonderful
Anonymous, Oct 2024
It's a perfect place to chill and enjoy leisure.
6.0
Okay
Monica, Oct 2024
Cons (-) the restaurant and bar are not charming - the one at tjhe loby.
10
Wonderful
Matt, Sep 2024
Pros (+) Expensive. But definitely a 5 star hotel. Many features make it a little cheaper.
Cons (-) Price. We used a discount. Normally it would be a place we couldn't stay at for many nights

Amenities

  • Outdoor pool
  • Indoor pool
  • Beachfront
  • Spa and wellness center
  • Restaurant
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.