All reviews
Friendly helpful staff good food
No lift
The garden area is beautiful, service and food is always good. fabulous location, close to town centre for shopping and food/drinks
our room over looked the main road and the traffic noise was loud and did not quieten until 3am and then started again around 5.30am. the movement from the floor above was also loud so in total about 4 hours sleep. i am a light sleeper but the noise both upstairs and from the traffic was very loud. The venue is becoming very dated, rooms, bar area and entrance.
Superb breakfast, the hotel rooms, buildings and gardens all excellent, a lovely old coaching house hotel with generally a great feel.
Reception staff generally left a lot to be desired, it almost seemed a chore to deal with us. Cocktail list was very short and inimpressive, no whisky based cocktail for a hotel of this standard is poor. It seemed impossible for any of the bar staff to make a simple 'Manhatten' and they refused to do so, on the third attempt after 10.00pm I asked the really helpful lady behind one of the bars to p...Read more
A beautiful hotel in a beautiful town
Nothing apart from staff allowing guests’ dogs to sit on chairs in the outdoor dining area
Excellent say always the best place to be
Service is key here. The service provided by all members of staff was second to none. Being asked at check-in if we wanted coffee brought to our room in the morning was lovely, asked for it at 9am and sure enough, 9 on the dot it was there. Delicious coffee and freshly squeezed orange juice in the morning, no cheap powdered coffee here! Everybody spoke to you very professionally, right down to the...
price of drinks in the bar was quite high, but that is being picky as we expected it at this sort of hotel, as you pay for the service!Read more
Great hotel. All facilities very attractive. Staff great. Food very good
Nothing
This is English hospitality at its best. From the amazing historic buildings to the bedrooms, restaurants, and bars. A warm welcome and attentive friendly staff throughout. Highly recommended.
Nothing
Great location. Olde worlde charm. Oak Restuarant was very good
Poor signage in what is a rambling old building. Tiny, hot room. Surprisingly, no tea/coffee facilities in the room. No iron either. Not good vfm
Exemplary service and professionalism
