The Firs
4 stars
8.4
Very good
(330)
4 stars
Updating price...

The Firs

4 stars
85/2, Upper Lake Road, Nuwara Eliya 22200
8.4
Very good
330 reviews
Updating price...

Overview

Rating
Luxury hotel with a 24-hour front desk and a restaurant Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, conciExpedia Group
Luxury hotel with a 24-hour front desk and a restaurant Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. The Firs offers 5 accommodations with fireplaces and DVD players. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Nuwara Eliya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.4
Very good
Based on 330 verified guest reviews

Available rates

Wed 3/26
Thu 3/27

The neighborhood

85/2, Upper Lake Road, Nuwara Eliya 22200

What's nearby

  • Lake Gregory0.48 mi

Reviews

8.4
Very good
330 verified ratings
Wonderful
175
Very good
61
Good
38
Okay
16
Fair
20
Mediocre
10
Poor
10

Summary of reviews

Guests say
Guests have expressed disappointment mainly with the service quality, noting that it often fell short of expectations, particularly regarding check-in delays and lack of responsiveness to requests. However, many guests appreciated the hotel's location, stating it was ideal and convenient, along with a pleasant atmosphere that evoked a sense of history. Cleanliness of the rooms was generally rated positively. Breakfast options, while praised by some, were criticized by others for being insufficient or not meeting pre-ordered expectations.
AI-Generated from customer reviews
Atmosphere9 out of 10
Location9 out of 10
Cleanliness8 out of 10
Breakfast2.5 out of 10
Service1 out of 10
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All reviews

8.0
Very good
Michelle, Mar 2025
Pros (+) Very quaint with some old English charm. Lovely old house steeped in history. A nice cup of refreshing lemon tea on arrival. Very polite staff. Comfy bed. Decent shower and breakfast. Very quiet so got a great nights sleep
Cons (-) Not much. Couldn’t open our window. Could’ve done with a lick of paint here and there
6.0
Okay
Pritish, Mar 2025
Pros (+) The room and the ambience was good. Location was good but a bit far
Cons (-) Very less facilities. Shower door doesn't close. Curtain blinds were dirty. No centralized geyser system.
8.0
Very good
Vincent, Feb 2025
Pros (+) this is a lovely colonial-style period property turned in to a small hotel, it used to belong to the prime-minister. our room was large and very comfortable with four-poster bed and original antique furniture. outside there is a nice garden area. no swimming pool or leisure facilities but there was a nice traditional snooker room used for free. great breakfast at good price (we chose the a-la-cart...
Cons (-) the bath tub could be upgraded (we used the shower instead and that was fine)
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7.0
Good
R, Feb 2025
Pros (+) Spacious rooms with elegant 1800s furniture, a beautiful garden, and a great variety of breakfast options.
Cons (-) Poor soundproofing.I could hear conversations from adjacent rooms. Also, something in the bedding triggered an allergy, affecting my face, neck, and body. Luckily, I had antihistamines and used my clothes as a pillow cover to manage.
9.0
Wonderful
Debontika, Feb 2025
Pros (+) Loved the hospitality.. loved the rooms and the location.
6.0
Okay
Zubaidah, Feb 2025
Pros (+) The cottage was beautiful to look at and had a lot of history, which was interesting. It was rhe holiday home of rhe first prime minister of Sri Lanka and still belongs to the family. Some of the wooden furniture were more than 100 years old! The surroundings and grounds were also very well maintained and looked beautiful. We had coffee in the garden in the morning and it was beautiful, cool and c...
Cons (-) The room could do with a major overhaul while still keeping the rustic English look. The carpet was dirty and needs to be replaced. The mattress was old, the bathtub was not working properly. The teabags that were left in the room for us were loose teabags (nor individually packed) and just generally feels like an old room. With a little bit of change, this cottage could be so wonderful.
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5.0
Fair
Stephan, Jan 2025
Pros (+) The people running the hotel
Cons (-) Room was damp and dark even with all lights on. Not enough bedding so cold should have asked for more bedding probably our fault. Poor English breakfast not cooked well. Poached eggs hard etc Hot water only enough for 1 shower then you have to wait 15/20 mins to reheat water supply To be honest the rooms have probably been like this for 20 more years and desperately need overhaul. Carpets worn and...
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10
Wonderful
Kapeesh, Jan 2025
Pros (+) Extremely sumptuous breakfast
10
Wonderful
Madhu, Dec 2024
Pros (+) Thanks for your warm hospitality
Cons (-) Thanks for your warm hospitality
8.0
Very good
Debasis, Dec 2024
Pros (+) Wonderful heritage property. Very well maintained Helpful staff
Cons (-) Location - far away from the lake and town-centre. You are stuck without personal transport Price - much more than what it should be

Amenities

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.