All reviews
Lovely, attentive and kind staff. Beautiful restaurant and bar.
The hotel, restaurant and bar were very pretty. The concierge and front desk lady were very sweet and helpful. was shockingly small not like the photo shown.
Th room was shockingly small not like the photo shown and the bed about killed us, as it was not comfortable. Not being able to just run into the bar or restaurant bar for a quick cocktail was ridiculous for what we paid as they could not accommodate last minute walk-ins. Neither on the way to dinner or after for a night cap.
I paid $8,999.28 on Oct 14, 2024 to reserve a room for 10 days, from 23 Dec 2024 through 02 Jan 2025. After all was said and done, I was happy with the reservation through Booking.com. My fiancée, with her son, arrived on 23 Dec 2024. The hotel then charged my debit card for $815.50 again for each night which was broken down as 715.00 a day with an additional 100.00 per night, for a room upgrade. ...Read more
Enjoyed my whole stay.
Thought the bed needed to be updated. Didn't provide good support on side by table. Think it's been overused. Otherwise, it was fine.
Loved it here! Such a great location and spacious room. Everyone was so lovely !
The restaurant - Cafe Carmelini
Elevators too slow, the whole facility poor lighting, the shower took 12 minutes to get water to the right temperature
Top Address in terms of welcome culture, staff like Concierge Richard, Paula from :) and all the others. New hotel with dignified style. Very clean and the restaurant is high class. The suite was really well furnished and equipped with modern components.
Suite perfect, the other room 1906? is really to small. Please next time if a family took a suite then please select a better room for the other half of the family. Better for inner family peace :)
Pros: I lived 11 years in NYC and have stayed in several hotels since I moved out--the service in this hotel (front desk--special shoutout to Paola,--room service, waiters, bartenders, housekeeping) is top notch and probably its most memorable asset. I had asked for an early check-in (due to work-related purposes) prior to making my booking and they gave me my room at 8am, which is rarely the case...
Cons: I'm not sure if this was an issue with our room per se, or with all rooms in general, but the shower's water pressure was not great.Read more
NA Although I had a 11:45 I decided not to eat because I thought brunch was served during the weekend Dinner reservation was excellent