The Feathers Hotel, Helmsley, North Yorkshire
9.0
Wonderful
(1653)
4 stars
Updating price...

The Feathers Hotel, Helmsley, North Yorkshire

4 stars
Market Place, York
9.0
Wonderful
1653 reviews
Updating price...

Overview

Rating
Inn with 2 restaurants, a short walk to North York Moors National Park 2 restaurants, 2 bars/lounges, and a meeting room are available at this smoke-free inn. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour…Expedia Group
Inn with 2 restaurants, a short walk to North York Moors National Park 2 restaurants, 2 bars/lounges, and a meeting room are available at this smoke-free inn. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. The Feathers Hotel, Helmsley, North Yorkshire offers 25 accommodations with espresso makers and complimentary bottled water. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This York inn provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.Expedia Group
Rating
9.0
Wonderful
Based on 1653 verified guest reviews

Available rates

Tue 5/20
Wed 5/21

The neighborhood

Market Place, York

What's nearby

  • Hemsley Walled Garden12.29 mi
  • Duncombe Park13.13 mi
  • Helmsley Castle12.49 mi

Reviews

9.0
Wonderful
1653 verified ratings
Wonderful
1154
Very good
318
Good
118
Okay
30
Fair
25
Mediocre
5
Poor
4

Summary of reviews

Guests say
Guests appreciated the great location and friendly service at the hotel, with many praising the helpfulness of the staff. However, several reviews mentioned cleanliness issues, particularly in the bathrooms and room furnishings, which detracted from the overall experience. Breakfast and dinner received positive remarks, though some found the prices a bit high for the condition of the hotel.
AI-Generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
Cleanliness3.5 out of 10
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All reviews

9.0
Wonderful
Pauline, May 2025
Pros (+) Location Friendly staff especially the lady on reception Great atmosphere in bar Lovely clean cosy and comfortable room Tea and coffee as well as bottled water
Cons (-) Not a great view and main corridor carpets a little tired.
10
Wonderful
Brian, May 2025
Pros (+) Another visit to The Feather and it was excellent as usual. Great food. Breakfast was good as was the evening meal in the restaurant
10
Wonderful
Ros, May 2025
Pros (+) Location, room, food
Cons (-) Nothing
10
Wonderful
Hattie, May 2025
Pros (+) Room was lovely
Cons (-) Very slow breakfast service
10
Wonderful
Caroline, May 2025
Pros (+) Great location and the staff are brilliant, so helpful and friendly
9.0
Wonderful
Karen, May 2025
Pros (+) All were satifactory
Cons (-) Nothing to dislike
9.0
Wonderful
Cassandra, May 2025
Pros (+) Perfectly situated in the central square of Helmsley. The hotel was lovely- quaint and well equipped for our stay. Breakfast was great too! My husband is gluten free and he was well provided for at breakfast and when we ate there for lunch of Sunday (gf yorkshire puddings!)
Cons (-) As its above a pub it was a little noisy outside when we stayed on the Saturday night- but thats to be expected!
10
Wonderful
Rachel, May 2025
Pros (+) We stayed at The Feathers Hotel the night before we started The Cleveland Way from Helmsley. Everything at this hotel impressed me - the attention to detail is amazing. The staff were all so welcoming, friendly and attentive. Our twin room was perfect for one night with super comfy beds & although overlooking the square, it was very quiet. We ate dinner and breakfast at the hotel - the food was am...
Cons (-) Leaving! Wish we were staying there longer!
Read more
10
Wonderful
Samantha, May 2025
Pros (+) Lovely location and staff excellent Catered so much for our doggies also
Cons (-) Nothing
9.0
Wonderful
Kelly, May 2025
Pros (+) I loved everything about the property! The bath in the bedroom was one of my favourite things. And the delicious food!
Cons (-) N/A - I loved it all!

Amenities

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Flat-screen TV
  • TV
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.