All reviews
The staff went above and beyond to help us feel comfortable in our room. They were very considerate and attentive for the duration of our stay.
Our king bed seemed a bit smaller than a standard king size.
Amazing
Didn’t have outdoor hot tub
skating on the lake - simply fantastic
The views were good. Had a pleasant stay. It was peaceful
The bed was not comfortable, and had trouble sleeping. Disappointed due to this for the price i paid for the room.
Love the location snd the view. Also the hotel and staff Also love the sleigh ride and skating on the lake The hotel is beautiful
The views are absolutely stunning and the hotel itself is outstanding. The architecture and fine details is what definitely makes this place unique. However, for the price the rooms are quite small. There’s lots to see and do right on site which is fantastic and makes the cost somewhat worthwhile! Amazing staff that definitely go above and beyond to make your stay as memorable as possible.
How small the room was for the cost.
Maître de at Walliser Stube restaurant was not very welcoming.
It is exactly as I had hoped. Incredible food, scenery and everything was so impeccable and clean. Incredible staff, like Naval, really made our experience wonderful.
The lady running the sleigh rides was noticeably rude compared to the 5 star service from all the other Fairmont staff. Our room HVAC was rattling all night which was a little annoying.
Near the lake
The area to improve is the instruction and availability for the residents to participate in hotel events and activities.
The setting is stunning and the staff are very friendly
It needs updating. The spa is currently under renovation.