The Drexel House Kenya
4 stars
8.9
Very good
(148)
4 stars
Updating price...

The Drexel House Kenya

4 stars
Rhino Park Road, Nairobi 00100
8.9
Very good
148 reviews
Updating price...

Overview

Rating
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as daily housekeeping and an airport shuttle. Other amenities include a hair dryer, towels, bathrobes, and slippers.
Rating
8.9
Very good
Based on 148 verified guest reviews

Available rates

Sun 5/11
Mon 5/12

The neighborhood

Rhino Park Road, Nairobi 00100

Reviews

8.9
Very good
148 verified ratings
Wonderful
110
Very good
22
Good
9
Okay
1
Fair
3
Mediocre
2
Poor
1

Summary of reviews

Guests say
Guests generally enjoyed the beautiful location and the friendly service provided by the staff. The garden and atmosphere were particularly praised, creating a peaceful environment. However, some guests noted issues with cleanliness and the need for refurbishment in certain areas, such as the bungalows and dining furniture. Overall, it was a pleasant stay with some room for improvement.
AI-Generated from customer reviews
Service9.5 out of 10
Atmosphere9 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Value for Price3 out of 10
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All reviews

9.0
Wonderful
Julian, Apr 2025
Pros (+) Breakfast was fantastic. The outdoor area was beautiful. Felt very safe.
Cons (-) It did seem a little empty at times, which is great if you want the place all to yourself, but not if you want to meet other people and to stay somewhere that is more lively. Location was not the best either but Karen is pretty spread out in general.
7.0
Good
Wendy, Mar 2025
Cons (-) Check in was confusing. We were served a drink and asked for Breakfast order before we checked in and settled after a long day of travel. And one of our party got locked out of the property for 15 minutes after a walk. But the grounds were lovely.
10
Wonderful
Chiel, Mar 2025
Pros (+) After a day in the buzzing city of Nairobi, Drexel House is like stepping into a peaceful oasis. The moment we arrived, we felt the tranquility wash over us, birds singing, a gentle breeze rustling the leaves, and the chaos of the city fading into the background. I was traveling with my 6-year-old son, and he summed it up best: “The boss is nice, the girls too. The fruit juice was yummy. Good food...
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10
Wonderful
Gillian, Mar 2025
Pros (+) The staff were really helpful and friendly
Cons (-) Nothing
10
Wonderful
Helen, Mar 2025
Pros (+) The room was comfortable and the food was amazing. Delicious vegetable curry. They accommodated gluten free and dairy sensitivities.
Cons (-) Nothing - all good
8.0
Very good
Helen, Mar 2025
Pros (+) This is a very peaceful, safe hotel with a lovely garden and pool and exceptionally helpful staff.
Cons (-) The bungalows could do with refurbishment and the mattresses are rock hard. The food could be better.
8.0
Very good
Nicole, Feb 2025
Pros (+) Great Service, very friendly staff, beautiful garden
Cons (-) No AC Extremely low water pressure
9.0
Wonderful
Richard, Feb 2025
Pros (+) Light but good breakfast. Very helpful staff with good advice.
Cons (-) The shower could be a bit better.
10
Wonderful
Walsh, Feb 2025
Pros (+) Drexel House is one of the nicest, most comfortable hotels I have ever stayed at! The property is gorgeous. The staff is amazing-so eager to please. Dan, the owner, is so friendly and pleasant that he made us feel completely at home. Diana is wonderful, as were Victor, Noreen and Betty. Breakfasts were delicious. I would not think twice about staying there again, or recommending it to anyone looki...
Cons (-) It was kind of out of the way, but worth it because it was so nice to come back to.
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10
Wonderful
Martin, Feb 2025
Pros (+) Excellent stay at Drexel House in Nairobi. Highly recommended. Staff is extremely friendly and helpful.

Amenities

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 12:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.