The Dean Hotel
3 stars
7.3
Good
(1063)
3 stars
Updating price...

The Dean Hotel

3 stars
122 Fountain Street, Providence, RI 02903
7.3
Good
1063 reviews
Updating price...

Overview

Located in Downtown Providence, in the Downcity Arts District, Hotel Neptune is a stylish 52-room boutique hotel minutes from Providences celebrated restaurants, museums, universities, and just one block from the Rhode Island Convention Center. NeptuiHotelier/iStay
Located in Downtown Providence, in the Downcity Arts District, Hotel Neptune is a stylish 52-room boutique hotel minutes from Providences celebrated restaurants, museums, universities, and just one block from the Rhode Island Convention Center. Neptune offers dining and entertainment for all occasions, including a cocktail bar, karaoke lounge, and coffee shop. Rooms include free Wi-Fi, cable TV, contemporary and vintage furniture, as well as curated photography from local and national artists.iHotelier/iStay
7.3
Good rating
Based on 1063 verified guest reviews

Available rates

Thu 7/31
Fri 8/1

The neighborhood - Downtown

122 Fountain Street, Providence, RI 02903

What's nearby

  • Dunkin Donuts Center2 min walk
  • Trinity Repertory Company2 min walk
  • The Residences at the Westin3 min walk
  • Providence Biltmore4 min walk
  • Providence City Hall5 min walk
  • Providence Place Mall6 min walk
  • Rhode Island Convention Center2 min walk
  • Lupo's Heartbreak Hotel2 min walk
  • Grace Church3 min walk
  • BankNewport City Center5 min walk
  • Kennedy Plaza5 min walk
  • Burnside Park Providence Rhode Island6 min walk

Reviews

7.3
Good
1063 verified ratings
Wonderful
420
Very good
228
Good
162
Okay
82
Fair
71
Mediocre
37
Poor
63

Summary of reviews

Guests say
Guests appreciated the hotel's great location and friendly service, with many highlighting the cleanliness and unique decor. However, several reviews mentioned the small room sizes and noise issues, particularly from nearby construction or street sounds.
AI-Generated from customer reviews
Service9 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Noise Level2.5 out of 10
Room Size2 out of 10
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Score by provider

All reviews

7.0
Good
Paula, Jul 2025
Pros (+) The employees are very nice and answered all my questions with patient! Highly recommend this place to stay! ❤️
Cons (-) If it offers free breakfast and coffee, then it would be perfect! As you know, morning coffee starts your day.
4.0
Mediocre
Shobhna, Jul 2025
Pros (+) Location
Cons (-) No warning that it was completely inaccessible to people with mobility challenges and there was nobody there to help.
10
Wonderful
Alexander, Jun 2025
Pros (+) Lovely room
1.0
Poor
Andrew, May 2025
Pros (+) Location good, staff friendly
Cons (-) Not a hotel, a very expensive hostel. Tiny room, no amenities, no coffee, ice available. Booked three nights, one was all I could take. Moved to an adjacent 3* hotel which had a kitchen in the room, a free breakfast and an onsite restaurant. The Dean, with no amenities in room, or onsite facilities (at least on the day that I stayed there - the "cafe" by reception was closed") is rated as 4*. Coul...
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7.0
Good
John, May 2025
Pros (+) Location, ambiance - I'm a frequent return guest at the Dean
Cons (-) ParkingOne front-office staff person was very unhelpful re: resolving parking issues ("I don;t work for the parking company")Currently restaurant and coffee bar under remodeling - no food for now
9.0
Wonderful
William, May 2025
Cons (-) Closest parking is in a municipal lot and the pay options are incomplete. Make sure to ask the front desk clerk to help with a daily rate before paying the hourly rate of $8 plus tax at the pay station when you leave your car.
5.0
Fair
Rebekah, Apr 2025
Pros (+) Wood floors. Potential of a view but our room Looked into loud party marking lot. Nice metal topped desk and bedside tables , close up mirror in bathroom, good hot water waterfall shower head . One very nice helpful desk receptionist (young female )
Cons (-) I almost broke my baby toe (bruised it badly) on the horribly sharp thick stone angle of the shower curb . There was no coffee downstairs c no water for the room, Deak person told us water wasn’t good to drink from tap , no fan in bathroom !!! No extra pillows .
9.0
Wonderful
Wendy, Apr 2025
Pros (+) Such a nice hotel! Very cool vibe and atmosphere. It was clean, it was comfortable, and the staff went out of their way to be helpful.
Cons (-) The showers were not my favourite, but I just don't like rainshower showerheads, especially in such a tiny shower.
9.0
Wonderful
Steve, Apr 2025
Pros (+) It had a great vibe, wonderful style, and the location was perfect
Cons (-) The restaurant and bar weren’t open yet but they look like they’re going to be great.
9.0
Wonderful
Claudia, Mar 2025
Pros (+) Location right downtown, a block from the Amica center where we were attending the NCAA men’s basketball tournament. Walkable to some excellent restaurants and the art museum. Staff was great, very comfortable bed, quiet room.
Cons (-) No negatives for me.

Amenities

  • Bar/Lounge
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Internet
  • Parking
  • Pets allowed on request. Charges may apply.
  • Night club

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.