All reviews
Love the setting - it’s truly beautiful. The rooms are lovely and they are immaculate.
Pool service is non existent. The majority of staff are rude and dismissive except for two female members who we unfortunately did not get the names of. Guests next to us on two occasions ordered food and multiple hours later their empty plates and left overs were sat next to us on the loungers attracting flies. Disappointing as this poor service wasn’t a thing during our previous visit. Consideri...Read more
Great restaurant, beautiful Hotel ! Outstanding staff always willing to assist. Bikes on site to get to town. Super close to town and shops walking distance. Room was beautiful and clean .
I think for the price the hotel should have more amenities for guests, the extra fees add a lot. Be aware of the 35 parking fee per day.
Amazing views, relaxed environment, nice on property restaurant
The bungalows' ambiance was great, and almost everything was perfect. We can hardly wait to come back. Staying in Palm Springs in the fall is wonderful, as the temperature and the crowds are perfect. The landscaping and the pool at the Bungalows are amazing. Our Bungalow had a private patio with a two-person soaking tub that we loved.
I have some medicine that must be kept cold and some ice packs that must be frozen when we are in the car. I asked the front desk attendant if she could put them in the restaurant's freezer to keep them frozen, and she refused. The solution was to explain my situation to the restaurant's manager and ask if he could store them in his kitchen freezer. Without hesitation, he took care of my request. ...Read more
Great hotel, very friendly and helpful staff. Our room was clean and the AC was a saver for us. The pool was wonderful and the pool area. The restaurant served good food, and the breafast was an ala carte version which we really liked.
The privacy - adult only and the location
Staff was super friendly and helpful! Classic feel and great sized room
Had A/C issues with room that took awhile to be resolved More shade needed in pool
Property is magnificent and beautiful
I didn’t like the wait to get the room and the fact that they never give us the welcome drink as everyone else
The service here was outstanding! Conrad was lovely, he helped my friends and I check-in. He made everything easy and when he found out it was my birthday he gave me a Colony Palms branded candle, such a sweet gesture. We then were walked to our room with a bottle of champagne and then saw that our names were engraved on a placard which was placed on the door….We were all stunned. This was truly a...
I loved everything! However, my friends suggested that a full length mirror somewhere in the room would be very helpful, as there were four of us, there was only two mirrors for us all to get ready in.Read more
Quiet and cool atmosphere and very friendly staff
