The Central Downtown Inn Suites
4 stars
8.9
Very good
(107)
4 stars
Updating price...

The Central Downtown Inn Suites

4 stars
20 West Housatonic Street, Pittsfield, MA 01201
8.9
Very good
107 reviews
Updating price...

Overview

Rating
While you're here, you can enjoy all the comforts of home and more, including an oven and a stovetop, as well as a dishwasher and free WiFi. Other amenities include laundry facilities, a freezer, towels, and a sofa bed.
Rating
8.9
Very good
Based on 107 verified guest reviews

Available rates

Fri 5/16
Sat 5/17

The neighborhood

20 West Housatonic Street, Pittsfield, MA 01201

What's nearby

  • Herman Melville Memorial Room13 min walk
  • Barrington Stage Company1.9 mi
  • Holy Family Parish2.11 mi
  • Berkshire Museum1.87 mi
  • Colonial Theatre1.92 mi

Reviews

8.9
Very good
107 verified ratings
Wonderful
65
Very good
26
Good
11
Okay
5
Fair
0
Mediocre
0
Poor
1

Summary of reviews

Guests say
Guests appreciated the spacious rooms and excellent location of the hotel, making it ideal for both leisure and business travelers. The cleanliness of the hotel was frequently praised, along with the friendly staff. However, some guests noted issues with bathroom upgrades, kitchen equipment, and minor maintenance problems that could be improved.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9.5 out of 10
Room Size9.5 out of 10
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Score by provider

All reviews

8.0
Very good
Mary, May 2025
Pros (+) Location
Cons (-) Too many stairs. Should have elevators.
10
Wonderful
Flematti, May 2025
Pros (+) I liked the price, cleanliness and the comfort of the place. Being that it's set back from the streets a little it's also super quiet
Cons (-) Everything is great! No complaints
8.0
Very good
Kathleen, Apr 2025
Pros (+) Location is very good, situated with easy access to Shaker Village, Norman Rockwell Museum and only 45 minutes from New York's Art Omi outdoor sculpture park. Suite was very roomy and well stocked with necessities. Staff is text only, no desk or office but texts were offered promptly.
Cons (-) Expected two beds as we had a grandchild with us. The pull out sofa bed was very uncomfortable for her, so she just slept on the sofa - not the best sleep. Also we visited in early April with unusually warm weather and the air conditioning was not yet turned on, so room on first night was very warm.
6.0
Okay
M, Apr 2025
Pros (+) Location and clean
Cons (-) Toilet handle not working
2.0
Poor
Russell, Apr 2025
Pros (+) Could not contact property manager. Then finally walked to room. Promised door code by email. Never sent so could not go out for dinner. Nice room. Bit expensive for total lack of care for a guest.
8.0
Very good
Kelli, Feb 2025
Pros (+) The room was spacious and comfortable
Cons (-) The kitchen was not well equipped and the dishwasher was not bolted to the cabinet so it fall forward when loading and was a bit dangerous if you have young children.
10
Wonderful
Marc, Feb 2025
Pros (+) Very clean and spacious. Great new furniture.
Cons (-) Our shower curtain was missing but I'm sure it was a simple oversight.
9.0
Wonderful
Myles, Dec 2024
Pros (+) Good location, good parking, shops and restaurants nearby.
10
Wonderful
Dawn, Nov 2024
Pros (+) Always clean and ready., Instructions are clear. Carmen is always easy to contact and responds quickly.. Plenty of parking. Nice town, you can walk to shopping and restaurants.. Pictures are accurate. Beds are comfy. Nice bathroom. Found a nearby restaurant a short drive. RJ. Highly recommend.
10
Wonderful
Rebecca, Nov 2024
Pros (+) Pet friendly and super friendly staff
Cons (-) Loved everything!!

Amenities

  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.