The Berkeley
5 stars
8.8
Very good
(306)
5 stars
Updating price...

The Berkeley

5 stars
Wilton Place, Knightsbridge, London SW1X 7RL, London, SW1X 7RL
8.8
Very good
306 reviews
Updating price...

Overview

Luxury hotel with a full-service spa and bars A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite. CExpedia Group
Luxury hotel with a full-service spa and bars A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite. Change of towels is available on request. The Berkeley, Maybourne offers 169 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels and pay movies. Refrigerators and espresso makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center. Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
8.8
Very good rating
Based on 306 verified guest reviews

Available rates

jue. 8/14
vie. 8/15

The neighborhood - Belgravia

Wilton Place, Knightsbridge, London SW1X 7RL, London, SW1X 7RL

What's nearby

  • Royal Thames Yacht Club4 min walk
  • Hyde Park Corner5 min walk
  • Apsley House6 min walk
  • Napoleon as Mars the Peacemaker7 min walk
  • Hard Rock Cafe8 min walk
  • Harrods9 min walk
  • The Spa at Mandarin Oriental Hyde Park London5 min walk
  • Duke of Wellington Statue6 min walk
  • Harvey Nicholes6 min walk
  • Wellington Arch7 min walk
  • Bomber Command Memorial9 min walk
  • Beauchamp Place13 min walk

Reviews

8.8
Very good
306 verified ratings
Wonderful
222
Very good
33
Good
28
Okay
10
Fair
4
Mediocre
4
Poor
5

Summary of reviews

Guests say
Guests appreciated the hotel's location and some facilities, but many expressed dissatisfaction with cleanliness and service, citing issues such as delays in check-in, poor room maintenance, and unprofessional staff behavior. Overall, while some enjoyed their stay, others felt let down by the service quality and cleanliness standards.
AI-Generated from customer reviews
Location7.5 out of 10
Cleanliness3.5 out of 10
Service3 out of 10
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All reviews

10
Wonderful
Alistair, Aug 2025
Pros (+) From start to finish this modern hotel exudes quality and excellence of the highest order. From drawing up in a taxi to a swift and efficient check-in and being escorted to my room everything was seamless. I was given a very generous room upgrade. Staff swiftly attended with my luggage and room service arrived simultaneously with “amenities” acknowledging my birthday and I was offered a lovely cof...
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1.0
Poor
Amani, Jul 2025
Pros (+) Got my room after 1 hour 50 mins whereas check in time was 3.00 , room cleanliness service poor hair in shower area sink water blocked shower handle leaking it was majorly dissatisfied and disappointed, we have tried to speak to the manger , I’m wanting a full refund as loss of time , breach of cleanliness service at least expected the highest standard and reputation that the Berkeley holds super ...
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10
Wonderful
Lizzie, Jul 2025
Pros (+) Everything
Cons (-) Nothing
7.0
Good
Yasmin, Jul 2025
Pros (+) Rooftop pool Comfy bed Complimentary soft drinks in room Lots of complimentary water
Cons (-) Check in desk / reception is chaotic lots of staff and people / families stood around the walkway. Staff talking loudly to each other in conversations not work related. Furniture is too big for the rooms, nowhere to comfortably open up your suitcases. A menu in the room for the coffee pod flavours would be helpful, I had to call up and ask as I drink decaf. No welcome note or personal touches in t...
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10
Wonderful
Ahmad, Jun 2025
Pros (+) Excellent customer service, location of the hotel, quality of food in the coffee shops and restaurants
Cons (-) Some employees are not familiar with the services provided by the hotel
9.0
Wonderful
Andrew, Jun 2025
Pros (+) Friendly, very helpful staff; beautiful pool, spa facilities; rooftop views.
6.0
Okay
Lara, Apr 2025
Pros (+) It’s very sad in this day and age in the 21st century that the in room dining at night is not accommodating for wheat free vegans. The dinner I had, pasta and breaded rolls was not fresh. It was from a packet, not freshly made. Very disappointing indeed. Given the food I could have bought at my local Waitrose supermarket and would taste better and be 1/5 price.
10
Wonderful
Rika, Apr 2025
Pros (+) It's the Berkeley - not much more needs to be said.
Cons (-) Nothing
10
Wonderful
Neal, Feb 2025
Pros (+) beautiful hotel, great rooms and location friendly staff good food and services
8.0
Very good
Brona, Feb 2025
Pros (+) Staff lovely.
Cons (-) Stayed there 20 years ago. All changed now. No actual foyer. Check in and out is a low seat. No desk. One bar very noisy. Breakfast in sister hotel attached. Very nice but the Berkeley only has a coffee dock for breakfast/coffee

Amenities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.