The Aru Hotel at Aru Suites
4 stars
8.6
Very good
(1007)
4 stars
Updating price...

The Aru Hotel at Aru Suites

4 stars
Aru Suites, Tanjung Aru, Kota Kinabalu 88100
8.6
Very good
1007 reviews
Updating price...

Overview

Hotel in Kota Kinabalu with 2 restaurants and a fitness center 2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, conference space, and a 2Expedia Group
Hotel in Kota Kinabalu with 2 restaurants and a fitness center 2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request. The Aru Hotel at Aru Suites offers 33 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate dining areas and include dining tables. 45-inch Smart televisions come with digital channels and Netflix. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested. Recreational amenities at the hotel include an outdoor pool and a fitness center.Expedia Group
8.6
Very good rating
Based on 1007 verified guest reviews

Available rates

Tue 7/29
Wed 7/30

The neighborhood

Aru Suites, Tanjung Aru, Kota Kinabalu 88100

What's nearby

  • Tanjung Aru Railway Station0.56 mi
  • Pantai Tanjung Aru0.64 mi
  • Sabah State Railway0.57 mi

Reviews

8.6
Very good
1007 verified ratings
Wonderful
627
Very good
212
Good
77
Okay
44
Fair
16
Mediocre
11
Poor
20

Summary of reviews

Guests say
Guests appreciated the spacious rooms and convenient location, but many expressed dissatisfaction with cleanliness and service. The breakfast options were also noted as lacking. Overall, the hotel offers good value for the price, but improvements are needed in several areas.
AI-Generated from customer reviews
Room Size9 out of 10
Value for Price8.5 out of 10
Location8 out of 10
Cleanliness4 out of 10
Service3.5 out of 10
Breakfast3 out of 10
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Score by provider

All reviews

9.0
Wonderful
Anonymous, Jul 2025
Pros (+) Near the beach and airport but a bit far from the city central. Room was spacious.
Cons (-) Cleanliness of the room. We saw small cockroaches on the bed a couple of times and had to kill them. Reception staff can be more friendly. The power tripped on one of the evening but the staff came quickly to rectify it.
3.0
Poor
Anonymous, Jul 2025
Pros (+) Location
Cons (-) The air conditioners in both rooms were not working well. One make a loud clicking noise all night. The other was dirty and had an odd smell. The air conditioner in this room was extremely loud making it difficult to sleep.
7.0
Good
Kelvin, Jun 2025
Pros (+) The unit we stayed is clean and comfortable. But maintenance may be due as taps at kitchen are wobbly. Gym is sad and not well maintained.
Cons (-) Gym is not maintained.
9.0
Wonderful
Siti, Jun 2025
Pros (+) Good location with a nice view of the surroundings, esp. the sea. Staff was friendly and helpful.
Cons (-) -
10
Wonderful
Nabil, Jun 2025
Pros (+) Location, facilities, and the room/studio.
10
Wonderful
Diyana, Jun 2025
Pros (+) The room were spacious with unblocked views. The air conditioning in the master bedroom was not working upon checking and the staff were able to quickly resolve the issue. Parking was easy. The washer/dryer in the unit was helpful.
10
Wonderful
Badrul, Jun 2025
Pros (+) The hotel’s in a quiet area, away from the busy streets, but still just a short drive to KK city centre and all the main attractions. It’s an apartment-style setup, perfect for families who want a comfy place to stay. Security’s great too—only guests can access the building and use the lift. Each apartment has 3 bedrooms, a living room, and 2 bathrooms. You’ll also get a dining table, kitchen with...
Cons (-) Nil.
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6.0
Okay
Laura, Jun 2025
Pros (+) We stayed here so we could go on a snorkelling tour. The hotel location was easy to get into the centre, but the area itself was a bit random. The pavements are dangerous to walk along, as there are pavement slabs missing (my husband fell into a hole, broke his phone and we had to visit the medical centre). There is a 7Eleven nearby, and we found a couple of restaurants, but there isn't too much t...
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9.0
Wonderful
Nurul, Jun 2025
Pros (+) Spacious
Cons (-) Nothing
10
Wonderful
Diana, May 2025
Pros (+) Great stay, very friendly staff.

Amenities

  • Outdoor pool
  • Fitness center
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.