All reviews
A beautiful hotel, exquisitely decorated, situated in idyllic surroundings.
We had a really good experience. The hotel has high standards for quality, the materials used, service, hospitality and structure. The ingredients used in the kitchen are fresh and taken from the property garden. The staff is amazing and very friendly. Special highlight to the way all of them treated my 16 months old kid, very attentive and kind during all our stay. The pool area is beautiful. Jus...
staff and food were amazing
Amazing grounds, luxurious, beautiful pool, peaceful countryside location. Staff so hospitable, dinner was amazing…
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Breakfast was spectacular so much choice. Dinner and wine was sensational and so much choice and perfectly cooked.
The property is stunning. a real oasis that has been cleverly designed to the highest standards. The rooms are stunning and the shared area like a very upmarket home. The gardens and planting are a delight, the pool is amazing with water cascading down an old rock face.
Leaving.
The property is beautifully finished, the pool area is relaxing & the breakfast was very nice.
Unfortunately I felt it missed the mark. On two occasions we had to search for pool towels and waited 15 minutes for a towel. The service was hit or miss. Our room had a sewage smell to it which wasn’t pleasant and we didn’t receive fresh room towels on one occasion. At over €550 a night I expected more compared to other hotels & masserias I have stayed in Puglia. The facilities were also limited,...Read more
The pool and the gardens are stunning. Our private terrace with a hammock was spacious and relaxing. Overall this hotel offers a peaceful, nature-immersed experience. Some of the products are of high-quality, such as the welcome treat and the soaps.
The bedroom, bathroom, and bed are quite small, especially considering the cost, but they are stylishly decorated. The real disappointment is the inconsistent service, which falls short of what you would expect from a 4-star hotel at this price. Despite agreeing on a fee for the airport transfer days in advance, we were informed of a 20% increase for a "night fee" only after we landed. The hotel d...Read more
The location, style and cozyness
It claims, that it is customer centric, but it is not, the staff was not attentive and professional, the only staff member - Federica is worth promotion.
This property is beautiful. All the facilities were top notch, the staff was above and beyond friendly, and made every effort to make us as comfortable as possible. Great location to explore the southern half of Puglia. 10/10 would recommend to a friend.
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