Tbilisi Saburtalo Hotel By Mercure
4 stars
9.2
Wonderful
(272)
4 stars
Updating price...

Tbilisi Saburtalo Hotel By Mercure

4 stars
15 Kazbegi Avenue, Tbilisi 0160
9.2
Wonderful
272 reviews
Updating price...

Overview

Rating
Tbilisi Saburtalo Hotel by Mercure, an Accor Hotel, is nestled in the lively Saburtalo district, offering seamless access to public transportation, recreational zones, City Mall, and diverse entertainment and gastronomic facilities. The hotel boasts accorhotels.com
Tbilisi Saburtalo Hotel by Mercure, an Accor Hotel, is nestled in the lively Saburtalo district, offering seamless access to public transportation, recreational zones, City Mall, and diverse entertainment and gastronomic facilities. The hotel boasts 150 cozy and comfortable rooms, along with 2 meeting rooms, networking and working areas, as well as a restaurant and bar.accorhotels.com
Rating
9.2
Wonderful
Based on 272 verified guest reviews

Available rates

Sun 5/18
Mon 5/19

The neighborhood

15 Kazbegi Avenue, Tbilisi 0160

What's nearby

  • Tbilisi City Hall14 min walk

Reviews

9.2
Wonderful
272 verified ratings
Wonderful
186
Very good
36
Good
23
Okay
8
Fair
10
Mediocre
7
Poor
2

Summary of reviews

Guests say
Overall, guests highlighted the cleanliness of the rooms and the excellent service provided by the staff. Many reviews praised the spaciousness and comfort of the rooms, while the location was noted as convenient for tourists. However, some guests expressed dissatisfaction with the breakfast options and the lack of certain amenities.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location8.5 out of 10
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Score by provider

All reviews

9.0
Wonderful
Ram, May 2025
Pros (+) It was a wonderful stay at this place, very clean and neat. The staff at the receptionist helped to book a taxi early morning at 4am and gave to-go food for the journey. It was very nice of Mariam and Aachi. They even guided me some shopping places to go. Overall it was a amazing.
10
Wonderful
Sergey, May 2025
Pros (+) I would be happy to recommend this hotel!! Great location, lots of trees around, the hotel itself is very stylish and clean. The room has everything you need, a great view from the window (we had a room on the 8th floor). The room is clean and cozy, a comfortable bed, the right pillows. I would especially like to mention the employee named Achi, who met us and accommodated us. Achi took into accou...
Cons (-) Tha hotel have not the parking.
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10
Wonderful
Mikhail.2017, May 2025
Pros (+) This is my third time staying at this hotel, and it remains my top choice. Everything here is exceptional: perfect service, cozy modern rooms with panoramic windows, and excellent food — from the delicious breakfasts to the restaurant menu. A special thank you to Levan, Natia and Achi for their help with check-in and check-out, as well as their attention to all my requests. You truly make staying ...
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10
Wonderful
Karen, May 2025
Pros (+) Everything was really very good. I'd like to underline politeness of staff, especially Ana and Ani, who expressed their willing to help at every moment and used to support when it was needed.
10
Wonderful
Vadim, Apr 2025
Pros (+) The staff was kind and polite, I got a free upgrade. Great lobby with tasty coffee
Cons (-) The bedding material didn’t breathe well, which made it uncomfortably sweat at night, even when the room itself was quite cool.
10
Wonderful
Ada, Apr 2025
Pros (+) Overall, Tbilisi Saburtalo Hotel by Mercure exceeded my expectations. The perfect blend of location, comfort, and exceptional service made my stay truly memorable. I would absolutely return and highly recommend it to anyone visiting Tbilisi, whether for business or leisure.
10
Wonderful
Jeremy, Apr 2025
Pros (+) Excellent service, friendly staff, very clean and modern rooms.
Cons (-) The breakfast is a bit pricey.
8.0
Very good
Austin, Apr 2025
Pros (+) Great location with all necessary amenities provided or available nearby. Public transportation is readily available. Staff is welcoming and responsive to guest needs.
10
Wonderful
Aynur, Mar 2025
Pros (+) Location, staff, hotel
Cons (-) Traffic in Tbilisi
10
Wonderful
Kai, Feb 2025
Pros (+) Comfy bed

Amenities

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.