Bes Hotel Terme di Palazzago
4 stars
9.1
Wonderful
(170)
4 stars
Updating price...

Bes Hotel Terme di Palazzago

4 stars
Via Gromlongo 20, 24030 Palazzago, Bergamo
9.1
Wonderful
170 reviews
Updating price...

Available rates

Fri 5/16
Sat 5/17

The neighborhood

Via Gromlongo 20, 24030 Palazzago, Bergamo

Reviews

9.1
Wonderful
170 verified ratings
Wonderful
113
Very good
19
Good
18
Okay
4
Fair
9
Mediocre
3
Poor
4

Summary of reviews

Guests say
Guests appreciated the hotel's great location, friendly service, and cleanliness. Many enjoyed the spacious rooms and lovely surroundings, making it a perfect getaway. However, some guests were disappointed with the breakfast options and felt the hotel was overpriced, especially when considering additional charges for amenities like the spa and pool.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Breakfast2.5 out of 10
Value for Price2 out of 10
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Score by provider

All reviews

9.0
Wonderful
Moreno, May 2025
Pros (+) Lovely property with nice stuff, spacious rooms and easy parking
Cons (-) Nothing
9.0
Wonderful
Tobias, May 2025
Pros (+) Excellent restaurant
8.0
Very good
Dominic, Apr 2025
Pros (+) Very friendly, really helpful. Room was really clean Good choice for breakfast
6.0
Okay
Sup, Dec 2024
Pros (+) The property is spacious and relatively new in a calm area. Parking is free but beware that there are no EV charging points. The staff was very friendly and even though they did not speak much English they made an effort to try and communicate. It did feel like most of the staff were temp staff as this looked like a low season for the property. The indoor pool is heated and big but the outdoor poo...
Cons (-) The breakfast was the most disappointing experience. Considering the price per night for a stay inclusive of breakfast and this being a 4-star hotel, it was very disappointing that there was very limited choice. You get to order eggs, bacon, pancakes and waffles at your table, along with your beverage. The eggs were terribly cooked! And you are served a little bread basket at your table but none o...
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10
Wonderful
Dali_2005, Aug 2024
Pros (+) The hotel is beautiful, located in a secluded location in the quiet of nature. The wellness area is wonderful and completely clean. The staff is exceptionally friendly and attentive. All in all, it was a wonderful short break for us.
Cons (-) Nothing.
10
Wonderful
Jadranko2, Jul 2024
Pros (+) Perfect for a quiet wellness vacation. The staff is very friendly and helpful. Breakfast was very good with a lot of options from fresh and dried fruits, cornflakes, pancakes and waffles. Would definitely recommend and we will be back.
9.0
Wonderful
Genevieve, Jul 2024
Pros (+) Incredible staff, great hospitality, beautiful hotel
10
Wonderful
Edriane, Jul 2024
Pros (+) Not crowded. Total relaxation and a very soothing view. They even managed to grant my request of putting petals on the bed 😍 We would definitely come back
Cons (-) They forgot to give our room towels. Other than that it was perfect.
9.0
Wonderful
Nicoletta, Jul 2024
Pros (+) New and freshly renovated, the hotel is quiet and clean with beautiful surroundings. The staff was professional, kind and available for any request. The spa was very pleasant and clean, and we also had a very great massage!
10
Wonderful
Jean, Jun 2024
Pros (+) I wanted a quiet location in the countryside near Bergamo for 3 nights. Perfect. Bright & clean. Spacious room. Recently renovated. Modern design touches. Very few guests when I was there. Very personal attention from the staff! Lovely grounds & views to the nearby hills. The warm-water wellness-pools are welcome for a tired traveler. The breakfast room is bright and cheerful. Lovely fresh food. D...
Cons (-) Best to arrive by car. GPS directions from Google maps & TomTom both need improvement. But if you do your homework ahead of time and find out where the hotel is, you will get there. The manager, Maurizio sent me a TXT before arrival with more exacting details, but I had already figured it out. Wellness pools cost extra and use of the spa also. Not cheap, but a special place.
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Amenities

  • Adults only
  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number016143ALB00006, IT016156A13JOSONUT