All reviews
fantastic staff super accommodating for late night airport pickup- incredible breakfast, no joke incredible
the shower did not drain quickly and the bathroom was wet the entire time
Very nice new building great location
The staff was extremely accommodating. I felt not only safe in the hotel and the neighborhood, but well looked after by the staff. I had a spectacular view of Cotopaxi from my room. See photo below.
The soundproofing in the room was inadequate. They had parties in the hotel on Friday and Saturday nights, and the noise was extremely loud in my room - that was after pulling down the blackout curtain. The thumping of the base, the band, the crowd singing were all very disturbing and it went on for hours.
I am waiting for the hotel to contact me on a simple query but I am getting no response, I hope this review may get someone's attention. Thank you
I am waiting for the hotel to contact me on a simple query but I am getting no response, I hope this review may get someone's attention. Thank you
-Big and comfrtable room -Big bathroom -Nice and helpful staff -Tour desk in the hotel -Bottle water in the room -Teepot in the room -Great location in the center of Quito
I liked everything
Solid hotel in the US style. Very clean rooms, very attentive staff. We have been upgraded to a junior suite, which is huge. Overall good experience, but the hotel is a little bit worn. The breakfast was good but not extraordinary. There is a small shopping mall in the building with some shops and pharmacy.
The location is in a business district and not very convinient for Old Town sightseeing.
Nice room Excellent service Excellent in room dining
Breakfast is bountiful and varied. Glorious shrimp ceviche with popcorn and plantains on the side. In addition, omelettes made to order. delicious bread. Strong coffee served by fleet wait staff. Churros with chocolate sauce. Fruit and yogurts. Room upgrade to business suite was appreciated. Storage of suitcases efficient and secure. Very much appreciate the filtered water station in the lobby are...Read more
The staff were amazing. I had quite bqd altitude sickness. 2 receptionists were particularly helpful Maria Jose and Yessenni. The manager as well Manuel was very caring I felt in very safe hands. Room was very comfortable and bed too.