Swissôtel Jakarta Pik Avenue
5 stars
8.8
Very good
(893)
5 stars
Updating price...

Swissôtel Jakarta Pik Avenue

5 stars
Jalan Pantai Indah Kapuk, Jakarta 14470
8.8
Very good
893 reviews
Updating price...

Overview

Rating
At Swissôtel Jakarta PIK Avenue, enter a vitalising haven in the north of Indonesia's capital. Handily near Soekarno-Hatta International Airport, the hotel stands in one of Jakarta's safest districts with sweeping views of the bay and direct access t…accorhotels.com
At Swissôtel Jakarta PIK Avenue, enter a vitalising haven in the north of Indonesia's capital. Handily near Soekarno-Hatta International Airport, the hotel stands in one of Jakarta's safest districts with sweeping views of the bay and direct access to PIK Avenue shopping centre. From Swissôtel Jakarta PIK Avenue, discover the prestigious PIK area with popular culinary delights.accorhotels.com
Rating
8.8
Very good
Based on 893 verified guest reviews

Available rates

Sat 4/12
Sun 4/13

The neighborhood - Penjaringan

Jalan Pantai Indah Kapuk, Jakarta 14470

What's nearby

  • Damai Indah Golf and Country Club0.45 mi
  • Waterbom Jakarta0.68 mi

Reviews

8.8
Very good
893 verified ratings
Wonderful
571
Very good
169
Good
74
Okay
28
Fair
24
Mediocre
13
Poor
14

Summary of reviews

Guests say
Guests enjoyed the hotel for its great location, cleanliness, and friendly staff, making it ideal for a relaxing staycation or business trip. However, there were concerns about the service, particularly in the restaurant and at the front desk, as well as issues with the bathroom and facilities that could use improvement.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service3 out of 10
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Score by provider

All reviews

9.6
Wonderful
Anonymous, Mar 2025
Best service and steak you will find delicious.
10
Wonderful
Anonymous, Mar 2025
Breakfast is good. Beside mall and nearby new China town
8.4
Very good
Anonymous, Mar 2025
Nice location great room
9.6
Wonderful
Anonymous, Mar 2025
Good location if you want to explore PIK area
10
Wonderful
Saud, Mar 2025
Pros (+) The staff are so polite and the hotel is walking distance to the mall
Cons (-) Nothing
10
Wonderful
Callie, Mar 2025
Pros (+) Very spacious room
Cons (-) the toilet/bathroom smells like sewerage
9.6
Wonderful
Anonymous, Mar 2025
The hotel is quite near from the airport. It can be reached within 30 minutes. It is located just beside the PIK avenue mal.
6.0
Okay
Carolyn, Feb 2025
Pros (+) Good location.
Cons (-) Bar fridge in room one was broken, bathroom not that clean. Noisy neighbours on the floor above us (had to call reception twice to ask them to get them to stop jumping around at 10 o’clock at night). Scratchy door to bathroom in room two that needs to be fixed. Check in took ages. Room was not ready on arrival. Had to press staff for something to do whilst the 4 of us were waiting. They let us acc...
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10
Wonderful
Sri, Feb 2025
Pros (+) Thank you for the room upgrade to suite. Everyone was so helpful and friendly.
7.2
Good
Anonymous, Feb 2025
First impression of the lobby was nice. Once we get to our floor, we can smell the carpet. Our room has a bad smell also. Location is very nice. Next to mall and restaurants.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.