Surety Hotel
4 stars
8.8
Very good
(157)
4 stars
Updating price...

Surety Hotel

4 stars
206 6th Avenue, Des Moines, IA 50309
8.8
Very good
157 reviews
Updating price...

Overview

A new day for the old bank - Surety Hotel Des Moines stands as a guarantee of a guest experience that isinteresting, engaging and exceptional in every regard. At Surety Hotel Des Moines, we make a promise aswell: unmatched service, incredible design,Marriott
A new day for the old bank - Surety Hotel Des Moines stands as a guarantee of a guest experience that isinteresting, engaging and exceptional in every regard. At Surety Hotel Des Moines, we make a promise aswell: unmatched service, incredible design, a superior levelof hospitality and a one-of-a-kind Iowa experience fortravelers and locals. With 137 uniquely designed guest rooms and over 6000 square feet of contemporary designed spaces, the Surety Hotel is the perfect backdrop for any event, weddings to corporate and everything in between. Mulberry Street Tavern offers worldly takes on traditional tavern fare in a rich and vibrant setting. MST brings a fresh, yet nostalgic vibe to Downtown Des Moines with a rich bar setting and open-hearth kitchen, producing shareables and perfect classic cocktails. In banking, a surety bond is a guarantee–a promise thatsomeone has your back so that you can make good on aloan and Surety Hotel is poised on that promise for all guests for all time.Marriott
8.8
Very good rating
Based on 157 verified guest reviews

Available rates

Sun 7/27
Mon 7/28

The neighborhood - Downtown

206 6th Avenue, Des Moines, IA 50309

What's nearby

  • EMC Insurance Building1 min walk
  • HUB Tower2 min walk
  • Youngerman Block4 min walk
  • Vaudeville Mews5 min walk
  • Clemens Automobile Company Building5 min walk
  • Downtown Farmers Market5 min walk
  • Fleming Building2 min walk
  • Standard Glass and Paint Company Building4 min walk
  • Des Moines Marriott Downtown4 min walk
  • Ruan Center5 min walk
  • Hubbell Building5 min walk
  • Herring Motor Car Company Building5 min walk

Reviews

8.8
Very good
157 verified ratings
Wonderful
105
Very good
23
Good
11
Okay
5
Fair
6
Mediocre
4
Poor
3

Summary of reviews

Guests say
Guests appreciated the hotel's cleanliness and ideal location, making it a great choice for events and visits. However, there were significant complaints about the service, with some staff being rude, and issues with parking and value for the price paid. Many guests felt the amenities did not match the cost, leading to dissatisfaction.
AI-Generated from customer reviews
Cleanliness9.5 out of 10
Location9 out of 10
Service3.5 out of 10
Value for Price3 out of 10
Parking2.5 out of 10
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Score by provider

All reviews

10
Wonderful
Kay, Jul 2025
Pros (+) Location. Shower. Huge windows! Comfy bed!
Cons (-) Nothing.
9.0
Wonderful
Sara, Jun 2025
Pros (+) Classy, downtown hotel. We were in town for a weekend getaway and I didn't want a big name, chain hotel. I found the Surety on an online site and it looked unique and different. The lobby was warm and inviting. Rooms were clean and updated. Bathroom was clean and shower was big. It was quiet and we were able to walk to the Wells Fargo Arena to see a show.
Cons (-) Parking was awful. They had one small parking lot that filled up fast and a parking ramp. It was very confusing. The part that was labeled hotel parking in the ramp also had very few slots that were marked as reserved. We were informed that we could park there, but we had to be out by 8am or get towed. We went to the lower level of the parking ramp, which had no elevator access and when we tried t...
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7.0
Good
Lora, Jun 2025
Pros (+) Close to walk ways. Parking close by.
Cons (-) Wish there was chair or small table in room.
9.0
Wonderful
Ryan, Jun 2025
Pros (+) Great decor and aesthetic. Location was fantastic for our stay.
Cons (-) No coffee in room, open coffee in lobby was so-so
10
Wonderful
Emily, Jun 2025
Pros (+) Clean, beautiful esthetics, perfect location. Very reasonable price. Friendly staff. Amazing amenities, ie espresso bar, gym, elegant restaurant/bar.
Cons (-) Nothing negative to comment on.
10
Wonderful
Jose, May 2025
Pros (+) The customer service was excellent. The rooms were beautiful and clean. The breakfast was amazing.
Cons (-) It was a little pricey but worth it.
10
Wonderful
Katie, Apr 2025
Pros (+) Very pretty, loved my corner room. Gorgeous bathroom. Loved it
Cons (-) Parking but it was ok
1.0
Poor
Carmen, Apr 2025
Pros (+) Went to check in and the guy said we never paid for the room and tried to have us repay even though we got confirmation and everything. Then when I said no im not paying again we then got charged a no show fee. So we paid for a room and didn’t even stay there. Ended up canceling our trip d/t all other hotels being booked out.
5.0
Fair
Jennifer, Apr 2025
Pros (+) Good location. Nice view of the court house. Clean and well-decorated room and bath.
Cons (-) No coffee maker/tea, luggage stand, or iron in our room. And nothing but tap water in the lobby for those checking in. For the price per night, paid parking and no breakfast, we expect more amenities in our room. The walls are also very thin, and you can hear everything in the hallway. At 7:30am on Saturday, I went down to the lobby for the commentary coffee and it was out. Parking isn’t validated...
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9.0
Wonderful
Victoria, Apr 2025
Pros (+) The rooms furnishings were lovely. It was very sophisticated. It was so quiet that I would have sworn I was the only one on the floor. I was surprised to see a couple come out of the room next to mine while I was waiting for the elevator.
Cons (-) I could have used more signage to let me know I was in the correct parking area.

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Meeting/Banquet facilities
  • Internet
  • Parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.