Surety Hotel
4 stars
8.9
Very good
(141)
4 stars
Updating price...

Surety Hotel

4 stars
206 6th Avenue, Des Moines, IA 50309
8.9
Very good
141 reviews
Updating price...

Overview

Rating
Hotel with 2 restaurants, a quick walk to Des Moines Civic Center Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a commo…Expedia Group
Hotel with 2 restaurants, a quick walk to Des Moines Civic Center Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space. Surety Hotel offers 137 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center.Expedia Group
Rating
8.9
Very good
Based on 141 verified guest reviews

Available rates

ב' 4/7
ג' 4/8

The neighborhood - Downtown

206 6th Avenue, Des Moines, IA 50309

What's nearby

  • EMC Insurance Building1 min walk
  • HUB Tower2 min walk
  • Youngerman Block4 min walk
  • Vaudeville Mews5 min walk
  • Clemens Automobile Company Building5 min walk
  • Downtown Farmers Market5 min walk
  • Fleming Building2 min walk
  • Standard Glass and Paint Company Building4 min walk
  • Des Moines Marriott Downtown4 min walk
  • Ruan Center5 min walk
  • Hubbell Building5 min walk
  • Herring Motor Car Company Building5 min walk

Reviews

8.9
Very good
141 verified ratings
Wonderful
96
Very good
21
Good
10
Okay
4
Fair
4
Mediocre
4
Poor
2

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. While many appreciated the cleanliness and beautiful design of the building, as well as its ideal location, issues with service were highlighted, particularly with rude front desk staff and poor room organization. Some guests faced inconveniences like lack of room cleaning and additional fees for breakfast and parking. Overall, the hotel's charm and amenities were praised, but there are areas that require improvement.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service4 out of 10
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Score by provider

All reviews

10
Wonderful
Sheri, Feb 2025
Pros (+) Very friendly and helpful staff. Hotel was beautiful
Cons (-) Some of the boards on the floor in the room were loose and ripped my sock.
10
Wonderful
Tristyn, Feb 2025
Pros (+) Room was beautiful
Cons (-) Location was quite busy with traffic
10
Wonderful
Tracy, Feb 2025
Pros (+) Will definitely come back next time I'm in Des Moines for work, beautiful room, great restaurant and good gym
5.0
Fair
98, Jan 2025
Pros (+) Great location, nice hotel, great restaurant.
Cons (-) They nickel and dime you to death, got multiple charges after I left. One i understand the other ones no idea it's just came out of nowhere hours after I checked out
10
Wonderful
Kendra, Dec 2024
Pros (+) The whole hotel top to bottom has a rustic, but extremely elegant feel from the moment you walk in! Staff is exceptionally friendly and helpful! Accommodations are extremely easy to navigate and the staff does a great job at explaining all the different features, benefits, and availabilities. The coffee bar was astounding, flavorful and a warm welcoming experience! The pool table in the lobby is b...
Cons (-) N/A
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10
Wonderful
Jeff, Dec 2024
Pros (+) Very comfortable, clean and excellent accommodations
10
Wonderful
Charity, Nov 2024
Pros (+) The property is beautiful, and clean. The staff were very friendly. The beds were very comfortable.
Cons (-) There are a couple of things I found obnoxious; the parking situation, the bathroom fan doesn’t turn off, and the room doors should be soundproof. Listening to other people’s doors slamming, while trying to fall asleep, was incredibly annoying.
10
Wonderful
Courtney, Nov 2024
Pros (+) Loved the interior design. Super friendly and helpful front desk team. Was able to order food while checking in.
9.0
Wonderful
Jackson, Nov 2024
Pros (+) We enjoyed the rustic yet elegant aesthetic.
Cons (-) Literally the only thing that could’ve been better were the pillows.
9.0
Wonderful
Matheis, Nov 2024
Pros (+) The location was great- I liked the convenience of being able to walk around the city. We walked to our brunch spot- the Americana, and then across the street from the restaurant to the sculpture park. Back at the hotel, the decor, the bar, and the amenities were all perfect. The room, and especially the bathroom were very elegant. This will definitely be the place we stay if we come back to see m...
Cons (-) It was raining when we got there, and getting our luggage into the building was a bit of a challenge, since there isn't a hotel parking lot specifically for the hotel, and we had to walk a bit. But it worked out ok!
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Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.