All reviews
The hotel is really modern and clean and the staff were incredibly friendly and helpful. Our room (family with bunk beds) was spotless and massive and was very comfortable for the stay. The breakfast was awesome, so much choice and all freshly prepared. Really happy with our stay there
It was a bit tricky to navigate the parking garage
We have stayed here five years running on our stopover before we catch the ferry back to the UK. Rooms, staff and food first class. We love it and will return again.
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Everything was so clean
The steak could of been cooked more to what we asked for,1 was rare,the other well done.We asked both to be medium,but the quality of the beef was good so it doesn't matter too much,I work on the sector my whole life and these things don't bother me too much.The beef was tasty
The parking was essential for our trip and worked well - one great thing was the bus stop to Bilbao centre right outside the door of the hotell These comments aand other comments above re for the information of the hotel and booking.com only only
Beautiful hotel Amazing shower with body jets Comfortable bed
Small leak on shower
Our room, the bar and restaurant. The staff. The location
Nothing
Big rooms, friendly staff. Not too far away from the old town. Easy to park in the underground parking.
The AC in the room was not working, but given we were early in the season that was not a problem. I'm sure it will be fixed soon.
Everything was excellent, would go again. High quality.
Friendly and helpful staff. Phenomenal breakfast buffet!
