All reviews
The staff was incredible from start to finish! Daniel at the restaurant was an excellent host, and the food was fantastic. This was the most relaxing stay of our trip to Japan.
All was amazing!
Rooftop bar and all-inclusive mini bar and afternoon drinks.
Small rooms.
It was very good they had free drinks in the fridge very nice. And it was added daily. The onsen in the room was the highlight of the trip worth every penny. They were also very nice they add some candy for our honeymoon. Location for us was on point next kawaramacachi station and next to the market and the shopping area. The view from the hotel with greenery was very nice recommended to take high...
That they had the availability to check us in early but they said we can only do if we pay an extra fee. The check in was at 2 and we arrived at 12:30Read more
Beds were the softest we found in Japan. Room is tight but functional. Loved the onsen in the room. Room was very quiet. Air conditioning only goes down to 20C / 68F, so could be a problem in Summer. Very friendly and helpful staff and concierge. Great English speakers available. Loved how well they re-stocked the room everyday (waters, other drinks, new towels, etc.)
Location is a bit crazy and hectic - mobs of tourists everywhere. Breakfast at hotel isn’t really a thing (unless you pre-order several days ahead the single formal Japanese option), so you are left with minimal options nearby that open before 11am. If you like to eat before 11, expect this to be an issue. No turndown service makes the Bettei side feel pedestrian despite prices close to 4-5 star h...Read more
we stayed at the sora niwa terrace which is their higher scale part of the same hotel building as opposed to the sora niwa which is their regular part of the hotel. we liked the private onsen on the room terrace was great. also liked the roof top hotel terrace with drinks and hot natural fountain water for the legs as you sit and enjoy the city view at sunset. their Japanese breakfast at the hotel...Read more
The in-room onsen was amazing
Everything was perfect
The staff very kind cooperative Try to help Service . Excellent they daily provide us with snakes and fresh juices ( included w room) the hot springs very healthy The hotel has two vie one on the modern city and the other on the historical buildings
Alll good
well located, modern stylish design, great roof top bar, spa. Excellent staff
The hotel is very beautiful! We had a room with a mineral water bath and a view of the old town, and it was wonderful! The location is very convenient—just a short walk to the Gion district, which is great for strolling around, with many restaurants nearby. There is a rooftop bar where you can sit with your feet in warm water and enjoy the view of Kyoto.
On the downside, the hotel doesn’t serve breakfast, and you need to reserve the restaurant for dinner in advance. The hotel is expensive.
