All reviews
The perfect quiet sanctuary in the middle of a beautiful city where time stood still. Beautiful grounds, lovely breakfast spot. The kids loved to feed the rabbits that run around in the garden. It was very lovely. The villa was spacious and the outdoor pavilion with the bath was great! The shuttle service that was available was great service.
Some parts like the pool and the villa are in need of a touch up. Also the price of the food (lunch/diner) was very out of proportion.
Nice heritage hotel. Great staff and service. Spa was superb!
Bed was a bit saggy and not as comfortable as I wish. Air con for the room was a bit undersized and couldn't cool the room enough.
Staffs are wonderful to us, especially Noudny!!
My stay at the Sofitel Luang Prabang was an unforgettable experience marked by exceptional service and serene luxury. The staff were incredibly welcoming and attentive, ensuring every detail of my visit was seamless and enjoyable. The room was beautifully designed, offering a perfect blend of comfort and elegance. The hotel grounds were truly stunning—lush gardens, tranquil courtyards, and a gorge...Read more
We traveled as a family of three to Luang Prabang. After reviewing many websites and reviews, we settled for Sofitel. It looks really good in pictures. Of course it raised our expectations. Until we arrived, I can only say "WOW". It not only look exactly like the photos but exceed them. It is really like an oasis in this charming city. Although it was slightly off the main attractions, but walkabl...
I think the toilet door could be less heavy. My daughter who is 4 years old cannot open it by herself. Also the box which contains the tooth brush etc. could be smaller. Some electricity outlets do not work, for example on the bed head board for charing phones.Read more
Everthing is perfect
Less breakfast options
A wonderful historic hotel exceptionally well designed. The General Manager Andrew was always present and so helpful. The Spa is beautiful. The grounds well tended and beautiful. I cannot recommend this hotel enough
It was perfect.
Historic building transformed into luxury stay, SUPER concierge service and common areas, rooms, and Spa. There are bunnies roaming around the garden, which adds to the magic.
The restaurant is very meat oriented and not vegetarian friendly, as should be in a 5 star hotel.
The place was very nice designed and peaceful. The staff are so friendly and helpful. The team who supported us (Te, Vard, Leng, Noudny & Yai) are excellent
