Sofitel Chicago Magnificent Mile

4 stars

Very good

(2685)

4 stars

Updating price...

Sofitel Chicago Magnificent Mile

4 stars

20 East Chestnut Street, Chicago, IL 60611

8.9

Very good

2685 reviews

Updating price...

Overview

Rating

Our stylish property presents an opportunity for travelers to experience the wonder of the Windy City through a creatively reimagined French lens. We invite you to explore our contemporary interpretation of our storied heritage while exploring the best our city has to offer. Once you enter our property, you will find that the avant-garde styling of our exterior has blended seamlessly with our interior.accorhotels.com

Rating

8.9

Very good

Based on 2685 verified guest reviews

Available rates

Mi 5/21

Jo 5/22

The neighborhood - Near North Side

20 East Chestnut Street, Chicago, IL 60611

What's nearby

Sofitel Chicago Magnificent Mile1 min walk
Loyola University Museum of Art4 min walk
Holy Name Cathedral4 min walk
Fourth Presbyterian Church4 min walk
Luxe Spa4 min walk
Gold Coast4 min walk

Exhale Spa3 min walk
Chicago Food Planet Food Tours4 min walk
Oak Street4 min walk
Washington Square Park4 min walk
Alan Koppel Gallery4 min walk
Chicago Sports Museum4 min walk

Reviews

8.9

Very good

2685 verified ratings

Wonderful

1883

Very good

367

Good

199

Okay

Fair

Mediocre

Poor

Summary of reviews

Guests say

Guests praised the hotel's fantastic location, cleanliness, and friendly service. While some mentioned additional fees and minor issues with amenities, the overall experience was positive, highlighting the helpful staff and well-maintained facilities.

AI-Generated from customer reviews

Location

Cleanliness

Service

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1022 reviews

691 reviews

54 reviews

28 reviews

All reviews

9.0

Wonderful

Farzaneh, May 2025

Pros (+) Location

7.0

Good

Aakash, May 2025

Pros (+) Location

Cons (-) Not many options for room service.

8.0

Very good

Verified Hotel Guest, May 2025

Pros (+) Beautiful location and room

Cons (-) The mattress was too soft and needs to be replaced.

Wonderful

Mikail, May 2025

Pros (+) All the staff I dealt with from valet, reception, and porter were very welcoming and helpful. All exceptionally professional. Housekeeping went the extra mile to arrange my belongings and make my stay comfortable...felt personally taken care of. The location is fantastic. This is my second stay there.

Wonderful

Jorge, May 2025

Pros (+) Location near university dorm

Cons (-) Everything was awesome

Wonderful

Nickens, May 2025

Pros (+) The property was amazing! My wife and I celebrated our anniversary and were shown the ultimate levels of hospitality. The location is GREAT because it is central to shopping areas and so many attractions. I travel quite a bit and by far Sofitel had the most comfortable bed I’ve ever slept in! The staff showed us every courtesy and made us so comfortable. The boxed water stocked in our fridge every...

Cons (-) Zero complaints, the city views were amazing, staff was amazing, box water in the rooms was amazing.

Wonderful

Andrew, Apr 2025

Pros (+) location, staff, breakfast, quiet, clean and a beautiful room. Also a very international clientele so it was nice to be in bar, lobby or dining and see all different cultures interacting together.

9.0

Wonderful

Verified Hotel Guest, Apr 2025

Pros (+) Location and room condition and comfort

Cons (-) Amenities fee too high for facilities

9.0

Wonderful

Cathy, Apr 2025

Pros (+) Clean

9.0

Wonderful

Sohail, Apr 2025

Pros (+) Peaceful, Clean , Good Size Rooms, with Smooth and Fast Checkin and Checkout. Good Location.

Amenities

Fitness center
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Coffee machine
Valet parking
Business center
Flat-screen TV
TV

Things to keep in mind

Check-in: From 3:00 pm

Check-out: Prior to 12:00 pm

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.