Silks Place Tainan
5 stars
9.1
Wonderful
(4061)
5 stars
Updating price...

Silks Place Tainan

5 stars
No 1 Heyi Rd, Tainan City 70051
9.1
Wonderful
4061 reviews
Updating price...

Available rates

Mon 5/19
Tue 5/20

The neighborhood - West Central District

No 1 Heyi Rd, Tainan City 70051

What's nearby

  • Shinkong Mitsukoshi Department Store0.14 mi
  • National Museum of Taiwanese Literature0.42 mi
  • Koxinga Temple0.55 mi
  • War God Temple0.57 mi
  • National University of Tainan0.63 mi
  • Chihkan Tower0.67 mi
  • Confucius Temple0.37 mi
  • Fuzhong Street0.48 mi
  • Great Empress of Heaven Temple0.57 mi
  • Wu Garden0.58 mi
  • Tainan Municipal Baseball Stadium0.64 mi

Reviews

9.1
Wonderful
4061 verified ratings
Wonderful
2974
Very good
565
Good
272
Okay
108
Fair
78
Mediocre
32
Poor
32

Summary of reviews

Guests say
Guests have expressed significant dissatisfaction with the service and cleanliness at the hotel, with multiple reviews highlighting poor customer service and unclean rooms. However, some guests appreciated the hotel's location and amenities, indicating that there are positive aspects to the stay.
AI-Generated from customer reviews
Location8 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
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All reviews

8.0
Very good
Au, May 2025
Pros (+) room was big & comfy, breakfast variety was good, 1 floor for western, 1 floor for chinese, gym was better than expected & swimming pool was good. plenty shopping/tourist spots nearby
Cons (-) the AI interface could be more sensitive to voice recognition or volume. at times had to repeat a few times before it responded despite me just in front of the device
10
Wonderful
Yao, May 2025
Pros (+) Everything
Cons (-) Nothing
8.0
Very good
Vli, Apr 2025
Pros (+) Silks staff were very helpful. The first room had a off smell but the staff helped us changed rooms. Entry to silks was looks good at night it was a middle location for me to travel around Taiwan. The hotel has a taxis stand at the front and the staff help get you a taxi, which was fantastic help and great service. Silks was not close to much which is why I had taxised to all areas.
Cons (-) The first room had a smell but i got our rooms changes. Fantastic staff. The hotel wasn't the newest hotel but was good for its purpose of being a place to rest.
10
Wonderful
Remco, Apr 2025
Pros (+) The location was absolutely perfect! The Hotel is beautiful and the room was stunning. The staff was highly professional and very cooperative. On my way to the hotel I forgot my ereader. With the best and sweetest help from a member of the staff on the 14th floor of the hotel it was traced and sent to my next location within Taiwan! Very grateful to her! She is such a professional!
10
Wonderful
Albert, Apr 2025
Pros (+) We felt special and pampered.
Cons (-) TV remote/application was a bit finicky.
7.0
Good
Bernd, Apr 2025
Cons (-) bed not comfortable
7.0
Good
Liu, Apr 2025
Pros (+) I didn’t join the breakfast 😊
10
Wonderful
Jeroen, Apr 2025
Pros (+) We had a great stay at this hotel. Loved the vibe of the hotel as soon as we arrived in the lobby. Great check in and enjoyed the entire visit.
10
Wonderful
Antje, Apr 2025
Pros (+) Very central location, nice swimming pool
10
Wonderful
Ying, Mar 2025
Pros (+) Easy access
Cons (-) Neighbor was banning the door

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number臺南市旅館273號/53677987/晶華國際酒店股份有限公司台南分公司