All reviews
Great views, v clean
Small rooms.
Fantastic view from our room and an excellent onsen. Great that the room also had openable windows. Even though the hotel was 15-20 minutes away from the city, we could always get a seat on the free shuttle bus that went every half an hour. The hotel is huge - we avoided the restaurants at the hotel, but there was a great patisserie we frequented. The breakfast was good (a large selection of diffe...
The food offerings in the evenings are all quite expensive.Read more
Our first Japan city was Kagoshima for a family reunion. Our only expectation for the Shiroyama Hotel was a room with a Sakurajima. The Shiroyama Hotel is a luxury, 5-star hotel. It is a great introduction to Japanese courtesies, tranquility and design. From the 8-year-olds to the 74-year-old seniors, we enjoyed Shiroyama's architecture design, our room with a view, the common areas, the dining ro...Read more
Gorgeous location. Where else can you onsen and watch an erupting volcano! Well designed and artfully appointed
The Holt buffet was overpriced
very big hotel. so not very personal as one experiences in a Ryokan
Just absolutely exceptional hotel from facilities, staff, location etc. one of the best hotels I have stayed at over 45 years of travelling. And still cannot believe the price - thought it was missing a zero. Great breakfast buffet and nice albeit deserted cocktail lounge with jazz every night Staff went beyond call plus a great onsen looking out across the bay. Great dinner at Cantonese test Beca...
Given all the excellent facilities surprised no pool. But otherwise everything one would needRead more
Very upscale. Fabulous view, wonderful baths, super sushi restaurant, great service. Shuttle to train station.
I liked everything
BEST VIEW OF ANY HOTEL I'VE EVER BEEN TO. The view of the city and bay from the hotel are absolutely glorious. The breakfast was great, with a very wide selection of both western and Japanese food.
The bed was too stiff for my taste.
We felt welcomed by the friendly and helpful staff as soon as we arrived. The room was spacious, and having a private onsen was a real bonus. They arranged both Japanese and French dinners for us, which we thoroughly enjoyed—truly the best of the best.
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