Sheraton Jakarta Soekarno Hatta Airport
4 stars
8.9
Very good
(273)
4 stars
Updating price...

Sheraton Jakarta Soekarno Hatta Airport

4 stars
Kawasan Bandara Soekarno-Hatta, Jl. Prof. Dr.Ir. Sedyatmo KM 02, Pajang, Benda, Tangerang City 15126
8.9
Very good
273 reviews
Updating price...

Overview

Stay where the world comes together at Sheraton Jakarta Soekarno Hatta Airport, the only 5-star hotel in Jakarta, Indonesia near the airport with an urban resort concept, offering an ideal gathering space for discerning travelers. Conveniently locateMarriott
Stay where the world comes together at Sheraton Jakarta Soekarno Hatta Airport, the only 5-star hotel in Jakarta, Indonesia near the airport with an urban resort concept, offering an ideal gathering space for discerning travelers. Conveniently located minutes from Cengkareng Golf Course and Soewarna Business Park, our hotel is a prime setting for pre-departure and post-arrival stays with comfortable rooms, spacious suites, and premium amenities. When hosting onsite events, we provide flexible meeting spaces with state-of-the-art technology. Our complete fitness and recreational facilities include a modern gym, a large swimming pool with a dedicated kids pool and relaxation pool, a jogging park, and four dining outlets for leisure guests. Enjoy the unique resort experience with lush tropical verdant gardens and a lake view, offering a one-of-a-kind experience. With a variety of amenities and impeccable service, Sheraton Jakarta Soekarno Hatta Airport will help you make the most of your time on the road.Marriott
8.9
Very good rating
Based on 273 verified guest reviews

Available rates

Fri 5/23
Sat 5/24

The neighborhood

Kawasan Bandara Soekarno-Hatta, Jl. Prof. Dr.Ir. Sedyatmo KM 02, Pajang, Benda, Tangerang City 15126

What's nearby

  • Cengkareng Golf Club0.32 mi
  • Soewarna Business Park0.72 mi

Reviews

8.9
Very good
273 verified ratings
Wonderful
193
Very good
47
Good
12
Okay
11
Fair
3
Mediocre
2
Poor
5

Summary of reviews

Guests say
Guests appreciated the hotel's great location and friendly service, especially its proximity to the airport and the complimentary shuttle. However, there were significant concerns regarding cleanliness, with several reviews mentioning issues such as dirty rooms and unpleasant odors. Overall, while many enjoyed the amenities and breakfast, improvements in hygiene are necessary for a better experience.
AI-Generated from customer reviews
Service10 out of 10
Location10 out of 10
Amenities9 out of 10
Breakfast8.5 out of 10
Bed Comfort3 out of 10
Cleanliness2.5 out of 10
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Score by provider

All reviews

9.0
Wonderful
Sara, May 2025
Pros (+) I was very pleasantly surprised by how nice this airport hotel was. My room was beautiful, modern, and very clean, with a nice view of a koi pond and a garden. I enjoyed spending a relaxing afternoon by the pool area, which has cabanas and a poolside bar. There’s also a view of the lake. Staff are friendly and helpful. There’s a large, modern gym. The on-site restaurant was very pleasant for dinne...
Cons (-) My room was a bit far from the lobby area - just the nature of a relatively spread-out property.
Read more
8.0
Very good
Lucy, May 2025
Pros (+) Nice luxury feel. Super nice staff.
Cons (-) Nothing
10
Wonderful
Sophie, May 2025
Pros (+) Very nice swimming pool area and spacious rooms. Free shuttle from the airport.
Cons (-) Nothing.
10
Wonderful
Nopi, May 2025
Pros (+) Everything was great, location, breakfast, garden and the staff.
Cons (-) Nothing
10
Wonderful
Alezzandro, May 2025
Pros (+) Really good hotel, top swimming pool, and very convenient shuttle service. We'll definitely stay here again next time we are in Jakarta. It's a bit away from the city centre (30-50 minutes drive), but being Jakarta so uninspiring, I'd rather be closer to the airport for easier transfer out.
Cons (-) The restaurant is a mix-and-match of food options with no clear vision: not fully international, and not fully local. It's ok if you are staying just one night and can't be bothered to take a taxi to somewhere else.
9.0
Wonderful
Joma, May 2025
Pros (+) Breakfast is great.
Cons (-) The place is very secluded. But if you are trying to find peace of mind, this is the best place to be.
10
Wonderful
Uka, May 2025
Pros (+) everything was perfect
10
Wonderful
Taylor, May 2025
Pros (+) Amazing breakfast, pool, and service for a one night stop between flights. I had to go back and forth to the airport to find my checked bag that didn’t make it with me the day before and they were so helpful with airport transfers and extended check outs.
8.0
Very good
Choon, May 2025
Pros (+) Loved the room, accommodated our request, free shuttle service is the best!
5.0
Fair
Nizar, May 2025
Pros (+) Size of the rooms, service, hotel facilities (restaurant, cafe, pool, gym)
Cons (-) Food wasn't super fresh nor good at the restaurant Room quite impacted by humidity (strong smell) Overall hotel seemed to be quite old

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free airport shuttle

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.