Sheraton Jakarta Soekarno Hatta Airport
4 stars
8.9
Very good
(289)
4 stars
Updating price...

Sheraton Jakarta Soekarno Hatta Airport

4 stars
Kawasan Bandara Soekarno-Hatta, Jl. Prof. Dr.Ir. Sedyatmo KM 02, Pajang, Benda, Tangerang City 15126
8.9
Very good
289 reviews
Updating price...

Overview

Stay where the world comes together at Sheraton Jakarta Soekarno Hatta Airport, the only 5-star hotel in Jakarta, Indonesia near the airport with an urban resort concept, offering an ideal gathering space for discerning travelers. Conveniently locate…Marriott
Stay where the world comes together at Sheraton Jakarta Soekarno Hatta Airport, the only 5-star hotel in Jakarta, Indonesia near the airport with an urban resort concept, offering an ideal gathering space for discerning travelers. Conveniently located minutes from Cengkareng Golf Course and Soewarna Business Park, our hotel is a prime setting for pre-departure and post-arrival stays with comfortable rooms, spacious suites, and premium amenities. When hosting onsite events, we provide flexible meeting spaces with state-of-the-art technology. Our complete fitness and recreational facilities include a modern gym, a large swimming pool with a dedicated kids pool and relaxation pool, a jogging park, and four dining outlets for leisure guests. Enjoy the unique resort experience with lush tropical verdant gardens and a lake view, offering a one-of-a-kind experience. With a variety of amenities and impeccable service, Sheraton Jakarta Soekarno Hatta Airport will help you make the most of your time on the road.Marriott
8.9
Very good rating
Based on 289 verified guest reviews

Available rates

Mon 6/9
Tue 6/10

The neighborhood

Kawasan Bandara Soekarno-Hatta, Jl. Prof. Dr.Ir. Sedyatmo KM 02, Pajang, Benda, Tangerang City 15126

What's nearby

  • Cengkareng Golf Club0.32 mi
  • Soewarna Business Park0.72 mi

Reviews

8.9
Very good
289 verified ratings
Wonderful
205
Very good
50
Good
13
Okay
11
Fair
3
Mediocre
2
Poor
5

Summary of reviews

Guests say
Guests appreciated the hotel's great location and friendly service, especially its proximity to the airport and the complimentary shuttle. However, there were significant concerns regarding cleanliness, with several reviews mentioning issues such as dirty rooms and unpleasant odors. Overall, while many enjoyed the amenities and breakfast, improvements in hygiene are necessary for a better experience.
AI-Generated from customer reviews
Service10 out of 10
Location10 out of 10
Amenities9 out of 10
Breakfast8.5 out of 10
Bed Comfort3 out of 10
Cleanliness2.5 out of 10
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Score by provider

All reviews

10
Wonderful
Helena, Jun 2025
Pros (+) Very well kept, clean, big rooms, resort style, great gym. Perfect for a layover. The minibus service from the airports is convenient
Cons (-) A little hard to get to the minibus pick up point but this is a minor thing
10
Wonderful
Helen, Jun 2025
Pros (+) Really nice airport hotel. Felt quite luxurious for a quick stay. Comfortable room. Very good good including excellent buffet breakfast. Friendly staff.
Cons (-) Slightly longer drive from the airport to the hotel than expected but very short on the opposite route (one way system)
9.0
Wonderful
Diana, Jun 2025
Pros (+) Conveniently located near the airport with easy access to other parts of the city. Surprisingly peaceful and serene despite being in the heart of the city.
Cons (-) The only downside was the presence of mosquitoes, so I’d recommend bringing your own repellent for added comfort.
10
Wonderful
Jose, Jun 2025
Pros (+) Excellent hotel Still the same Best airport hotel I've ever been to Beautiful with gardens and fountains This time I took breakfast,a very varied and good breakfast
10
Wonderful
Timothy, Jun 2025
Pros (+) The hotel was very nice and the staff was exceptional, going out of their way to make sure I was well taken care of and comfortable. The stay was exceptional.
10
Wonderful
Summer, May 2025
Pros (+) the staff is exceptionally friendly and helpful
8.0
Very good
Lisa, May 2025
Pros (+) Breakfast buffet was exceptional. Lots of variety, local specialties and delicious pastries
10
Wonderful
Susan, May 2025
Pros (+) The staff were all very friendly and helpful. The buffet breakfast was amazing 👏 and the bed was very comfortable. We even got birthday surprise in our room..
10
Wonderful
Dean, May 2025
Pros (+) Very modern hotel in close proximity to Jakarta airport. The staff were absolutely amazing. Every single person I came in contact with showed a genuine level of interest and care.
Cons (-) Nothing
7.0
Good
Jennifer, May 2025
Pros (+) The beds were incredible. Never slept in a more comfortable bed. The pillows were like sleeping on clouds. The breakfast was amazing. So much variety, so fresh, so delicious
Cons (-) The flexibility regarding airport shuttle. For an airport hotel that’s quite expensive and 5 stars I expect flexible and flawless airport transportation. They did not offer it. Communication about this was also poor and very limited m. We ended up booking our own taxi. Portions (rooms service) were very small.

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free airport shuttle

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.