Sheraton Guangzhou Hotel
5 stars
9.0
Wonderful
(1498)
5 stars
Updating price...

Sheraton Guangzhou Hotel

5 stars
208 Tianhe Road, Guangzhou
9.0
Wonderful
1498 reviews
Updating price...

Overview

Sheraton Guangzhou Hotel completed an extensive renovation following the transformed Sheraton concept in 2022. Located in the heart of Guangzhou's CBD, the hotel is connected to shopping malls, such as TEEMALL, Grandview Mall, and Taikoo Hui. The hot…Marriott
Sheraton Guangzhou Hotel completed an extensive renovation following the transformed Sheraton concept in 2022. Located in the heart of Guangzhou's CBD, the hotel is connected to shopping malls, such as TEEMALL, Grandview Mall, and Taikoo Hui. The hotel is right at the intersection of two major metro lines, Line 1 and Line 3, providing easy access to Canton Fair Complex and airport. The hotel's 445 newly renovated rooms are bright and spacious, with an emphasis on energy and personalised experiences. The hotel features an all-day-dining restaurant, Bene Italian & Seafood Kitchen, Yue Chinese Restaurant, and the hotel's lobby bar, &More by Sheraton. The hotel has 13 event venues, including a grand ballroom. Our valued guests can enjoy natural light in the fitness centre and executive lounge while overlooking Tianhe Sports Centre. The hotel offers a heated outdoor pool, making it the ideal place to relax. Free shuttle service between the hotel and Canton Fair Complex is offered during Canton Fair period.Marriott
9.0
Wonderful rating
Based on 1498 verified guest reviews

Available rates

Fri 6/6
Sat 6/7

The neighborhood - Tianhe

208 Tianhe Road, Guangzhou

What's nearby

  • Victory Plaza0.11 mi
  • The Pinnacle Guangzhou0.59 mi
  • CITIC Plaza0.63 mi
  • Waterscape Falls In East Station Plaza0.8 mi
  • Tianhe Stadium0.34 mi
  • Leatop Plaza0.59 mi
  • Pearl River Tower0.67 mi

Reviews

9.0
Wonderful
1498 verified ratings
Wonderful
907
Very good
233
Good
203
Okay
61
Fair
37
Mediocre
23
Poor
34

Summary of reviews

Guests say
Guests praised the hotel's excellent location, being close to public transport, shopping, and dining options. The service was highlighted as exceptional, with staff going above and beyond to assist guests. Cleanliness was also frequently mentioned positively. However, some guests experienced issues with noise levels and service efficiency, particularly during busy check-out times.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
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Score by provider

All reviews

9.0
Wonderful
Maria, May 2025
Pros (+) We had breakfast everyday. They served the same dishes everyday. Hope they can provide a variety.
Cons (-) Same breakfast dishes daily
10
Wonderful
Jinghan, May 2025
Pros (+) Superb location! Sheltered access to metro station, mall right below 👍🏼
8.0
Very good
Jenevieve, May 2025
Pros (+) Location and the easy accessibility to a mall
Cons (-) The AI function of the TV that can’t be switched off.
10
Wonderful
Peter, May 2025
Pros (+) The Sauna and the fantastic staff who were totally accommodating the whole time ..the management is at a very high level ..making sure to respect all their guests at every possible moment !
Cons (-) Nothing
9.0
Wonderful
عمر, May 2025
Pros (+) Every things but I didn’t try the breakfast
Cons (-) Wifi is average
9.0
Wonderful
Cheryl, May 2025
Pros (+) Central location
10
Wonderful
Tatiana, May 2025
Pros (+) Sheraton is remarkable, but this stay was truly extraordinary thanks to Jack, who upgraded our room for a breathtaking experience with my husband. It was a delightful surprise, and his attention to detail was evident when he provided us with a fruit platter. Jack took the time to address the issues I had with my Bon Voy card, showcasing his dedication and care. He embodies the essence of exception...
Cons (-) nothing
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9.0
Wonderful
Sakchai, May 2025
Pros (+) staff / room / breakfast
10
Wonderful
Sahar, May 2025
Pros (+) Great location. Clean and modern. Staff are welcoming and professional.
10
Wonderful
Yee, Apr 2025
Pros (+) 2nd time staying at this hotel. Aside from the 5stars hotel facility and service, the hotel provide large variation of breakfast options and parcel storage up to 30days. Staff were very helpful and patient, pleasant stay over here.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.