Sheraton Grand Sydney Hyde Park
5 stars
8.7
Very good
(2348)
5 stars
Updating price...

Sheraton Grand Sydney Hyde Park

5 stars
161 Elizabeth Street, Sydney, NSW 2000
8.7
Very good
2348 reviews
Updating price...

Overview

Rating
Find yourself near many local businesses and attractions, such as St. Mary's Cathedral, Royal Botanic Garden, and Middle Harbour. Catch a threatre show at the Royal Theatre minutes away or the luxury shopping at the doorstep.The hotel features a roof…Marriott
Find yourself near many local businesses and attractions, such as St. Mary's Cathedral, Royal Botanic Garden, and Middle Harbour. Catch a threatre show at the Royal Theatre minutes away or the luxury shopping at the doorstep.The hotel features a rooftop fitness center and heated indoor pool, a day spa, and a premier club lounge. Enjoy two dining options including hatted restaurant, Sydney Common and The Gallery offering signature High Tea. Our award-winning meeting facilities include 17 flexible function rooms designed for productive business gatherings and unforgettable social engagements. Choose from 558 hotel rooms, including 48 suites, that combine the classic with the contemporary for a stylish, comfortable feel. Why not book a relaxing stay at our Hyde Park hotel in Sydney today?Marriott
Rating
8.7
Very good
Based on 2348 verified guest reviews

Available rates

Sat 4/5
Sun 4/6

The neighborhood - Sydney CBD

161 Elizabeth Street, Sydney, NSW 2000

What's nearby

  • Great Synagogue Sydney1 min walk
  • Archibald Fountain4 min walk
  • St. James Church4 min walk
  • Westfield Shopping Centre4 min walk
  • Pitt Street Mall4 min walk
  • State Theatre5 min walk
  • Sydney Tower3 min walk
  • Hyde Park4 min walk
  • Castlereagh Street4 min walk
  • ANZ Bank Centre4 min walk
  • Hyde Park Barracks Museum5 min walk
  • Sydney Central Plaza5 min walk

Reviews

8.7
Very good
2348 verified ratings
Wonderful
1539
Very good
340
Good
232
Okay
77
Fair
86
Mediocre
28
Poor
46

Summary of reviews

Guests say
Overall, guests appreciated the excellent location of the hotel, noting that it is close to shopping and various attractions. Many reviews highlighted the cleanliness of the rooms, with several guests mentioning beautiful decor and comfortable accommodations. However, guests were disappointed with the quality of service, especially during check-in and room service, leading to a few negative experiences.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
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Score by provider

All reviews

7.0
Good
Anthony, Mar 2025
Pros (+) Location
Cons (-) Poor check in. System problems delayed room entry.
1.0
Poor
Anna, Mar 2025
Cons (-) Poor Staff communication and customer service
1.0
Poor
Lisa, Mar 2025
Pros (+) Location
Cons (-) The staff
9.0
Wonderful
Ashley, Mar 2025
Pros (+) Big clean rooms and a super comfortable bed. Breakfast was 10/10.
Cons (-) Quite expensive with no parking discounts for guests.
10
Wonderful
Radostina, Mar 2025
Pros (+) Location, food, nice swimming pool on the roof, never mind that was rather small!
Cons (-) Nothing
9.0
Wonderful
John, Mar 2025
Pros (+) The staff were very friendly and professional, The Gym is excellent and the pool is a good size, The Hotel was very mindful of our wedding anniversary and supplied us with a bottle of Brute and cake. Thank you. Breakfast was great with an extensive buffet.
Cons (-) The pilot lights in the room were very bright. I wish there was a way of turning them off. I had to pace black tape across the light to darken the room.
3.0
Poor
Thy, Mar 2025
Pros (+) The bed was comfortable, the spa and buffet breakfast
Cons (-) We were not given the room as advertised by booking.com. It was supposed to be park view, the room was facing the city and looking at other building.
6.0
Okay
Christopher, Mar 2025
Pros (+) Omelettes were good
Cons (-) Check in time was excessive Room service food was poor
3.0
Poor
James, Mar 2025
Cons (-) The was a flicking light in our room also there was a light that we could not turn off over our head. Very Very poor for a 5 star hotel. Bathrooms are very dated, in future I wil go back ot the four seasons.
8.0
Very good
James, Mar 2025
Pros (+) Location near galleries, Hyde Park, bot gardens and shopping precinct. Amazing breakfast buffet. Gym was great and sauna. Loved walking straight out the front door to Hyde Park and into the Botanical Gardens. Staff were really lovely.
Cons (-) Aspect of rooms wasn’t ideal, pool was much smaller than it appeared in pictures.

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.