Sheppard Boutique Hotel
4 stars
8.5
Very good
(923)
4 stars
Updating price...

Sheppard Boutique Hotel

4 stars
23 Sheppard Drive, 1200 Nelspruit, Mpumalanga
8.5
Very good
923 reviews
Updating price...

Overview

Rating
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a Smart TV, as well as a garden and air conditioning. Other amenities include laundry facilities, towels, an electric kettle, and a desk.
Rating
8.5
Very good
Based on 923 verified guest reviews

Available rates

Fri 5/16
Sat 5/17

The neighborhood

23 Sheppard Drive, 1200 Nelspruit, Mpumalanga

Reviews

8.5
Very good
923 verified ratings
Wonderful
652
Very good
137
Good
78
Okay
21
Fair
14
Mediocre
8
Poor
13

Summary of reviews

Guests say
Guests appreciated the cleanliness and comfort of the rooms, along with the friendly staff and great atmosphere. However, some guests experienced issues with service speed and value for breakfast, leading to mixed feelings about their overall experience.
AI-Generated from customer reviews
Cleanliness9 out of 10
Room Size8.5 out of 10
Atmosphere8 out of 10
Service3 out of 10
Value for Price2.5 out of 10
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Score by provider

All reviews

4.0
Mediocre
Nonsikelelo, May 2025
Pros (+) Staff is very friendly
Cons (-) Food is bad , the pool was dirty and inaccessible
7.0
Good
Mananga, May 2025
Pros (+) My stay was truly exceptional.
Cons (-) N/a
5.0
Fair
Amanda, May 2025
Pros (+) comfortable room.
Cons (-) Poor internet connection. Poor cell phone reception. I was made to sit outside in the cold while the room was cleaned, maid said if I stayed inside she would get into trouble. I stayed back in the room on Saturday due to flu so was not impressed at having to sit outside in the cold while the room was cleaned. Very loud and noisy neighbours, very loud music at 3am!!!!!!
9.0
Wonderful
Molepo, May 2025
Pros (+) The rooms are clean and spacious, I liked the view as well. Breakfast was delicious, I wish we had spent more time there.
Cons (-) There was a visitor who played music loudly disturbing our peace.
3.0
Poor
Emercia, Apr 2025
Cons (-) The room was too small and untidy .Not worth the price we paid.
6.0
Okay
Aderito, Mar 2025
Pros (+) Good place, overall environment very good. The hotel is good, friendly people, food was very nice.
Cons (-) The mattress was in bad condition. I had an uncomfortable sleeping. This was the big issue for me. Room 212.
10
Wonderful
Nicole, Mar 2025
Pros (+) Dinner is very good
8.0
Very good
Imran, Mar 2025
Pros (+) Everything is great, locations, rooms, shower, restaurant view, food. Loved the fact that there was air conditioning in the rooms, rare is in South Africa.
Cons (-) Lack of carpet on the side of the Bed The Breakfast needs to improve
4.0
Mediocre
Brightness, Feb 2025
Pros (+) The hotel was good and the staff was really pleasant
Cons (-) At check in the security handed us a key to the wrong room and secondly on the second day I ordered fish and it was off, the waiter was not apologetic at all and the chef or cooker didn't even come to apologise. I had a stomach ache and runny tummy because of this. The receptionist apologised even the cleaning staff apologised on behalf of the waiter and the cooker.
10
Wonderful
Amanda, Feb 2025
Pros (+) Very friendly staff en beautiful gardens
Cons (-) Nothing

Amenities

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 10:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.