Shangri-La Tokyo
5 stars
9.1
Wonderful
(558)
5 stars
Updating price...

Shangri-La Tokyo

5 stars
Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Tokyo 100-8283
9.1
Wonderful
558 reviews
Updating price...

Overview

Art Deco hotel with 2 restaurants and a full-service spa This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. Shangri-La ToExpedia Group
Art Deco hotel with 2 restaurants and a full-service spa This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. Shangri-La Tokyo offers 200 air-conditioned accommodations with iPod docking stations and DVD players. These individually furnished accommodations include day beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, espresso makers, and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.Expedia Group
9.1
Wonderful rating
Based on 558 verified guest reviews

Available rates

Sun 7/27
Mon 7/28

The neighborhood - Chiyoda

Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Tokyo 100-8283

What's nearby

  • Daimaru Tokyo3 min walk
  • First Avenue Tokyo Station4 min walk
  • Tokyo Railway Station5 min walk
  • INCJ5 min walk
  • Currency Museum of the Bank of Japan6 min walk
  • Bank of Japan6 min walk
  • Keiyo Street4 min walk
  • Yaesu Shopping Mall4 min walk
  • Nihonbashi5 min walk
  • Nihonbashi Takashimaya6 min walk
  • Maruzen6 min walk
  • Marunouchi OAZO7 min walk

Reviews

9.1
Wonderful
558 verified ratings
Wonderful
439
Very good
62
Good
28
Okay
8
Fair
11
Mediocre
4
Poor
6

Summary of reviews

Guests say
Guests praised the hotel's excellent location and friendly service, highlighting the convenience of being near Tokyo Station. Many reviews noted the cleanliness of the rooms and the overall pleasant atmosphere. However, some guests expressed disappointment with the breakfast quality and felt that the hotel did not provide good value for the price, especially in comparison to other hotels in the area.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Value for Price3.5 out of 10
Breakfast3 out of 10
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All reviews

9.0
Wonderful
Anonymous, Jul 2025
Pros (+) Location, friendly staff who cares and always follows your requests and ready to help at all times. Clean and spacious rooms. Excellent in dealing with children and are attentive to even the smallest details concerning their needs.
Cons (-) Nothing
9.0
Wonderful
Michael, Jun 2025
Pros (+) Location, location, location
Cons (-) Nothing
10
Wonderful
Susan, Jun 2025
Pros (+) A stunning hotel in a great location to make the most of Tokyo.
10
Wonderful
Luke, Jun 2025
Pros (+) Horizon club breakfast was exceptional. The staff go out of their way to ensure your every need is met. The food is exquisite. The hotel is directly next to Tokyo Station.
Cons (-) Nothing
8.0
Very good
Melissa, May 2025
Pros (+) Room was large and location was great next to Tokyo station. Staff were very friendly in all areas. Dining area and lobby were upscale. High tea service was delicious.
Cons (-) Rooms were dated and a bit dark. Concierge when asked for recommendations chose very upscale restaurants that were $1000+ US dollars . Was looking for good food but didn’t need to burn a hole in my pocket every night. Staff in dining area was a weird vibe and felt like many were in training. Different servers asked same questions and didn’t seem to know what to do.
10
Wonderful
Lane, May 2025
Pros (+) Location is excellent and service 10/10!!
9.0
Wonderful
Elena, May 2025
Pros (+) The view and the location, right next to the train station (very important in Japan) and city center
Cons (-) The twin bed was small. I searched on Booking a room where I could fit 2 adults and one child (9 years old), and I got the suggestion for a twin room at this hotel, but I couldn t fit with the child in the bed, so it was quite difficult
10
Wonderful
Muataz67, May 2025
Pros (+) Everything, the room, the staff, the facilities, the food, and the location.
Cons (-) Nothing
9.0
Wonderful
Nero77, May 2025
Pros (+) Tokyo station is just around the corner. Staff is great.
10
Wonderful
Claudio, May 2025
Pros (+) My new favourite Luxury Accommodation in Tokyo. Friendly staff, great views, outstanding restaurants and great bed comforts

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.