Shangri-La The Shard, London
5 stars
9.2
Wonderful
(2644)
5 stars
Updating price...

Shangri-La The Shard, London

5 stars
31 St Thomas Street, London, SE1 9QU
9.2
Wonderful
2644 reviews
Updating price...

Overview

Rating
Luxury hotel with bars and a 24-hour fitness center An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a sauna are onsitExpedia Group
Luxury hotel with bars and a 24-hour fitness center An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a sauna are onsite. Shangri-La The Shard, London offers 202 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.2
Wonderful
Based on 2644 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood - Southwark

31 St Thomas Street, London, SE1 9QU

What's nearby

  • The Shard1 min walk
  • Old Operating Theatre Museum and Herb Garret1 min walk
  • London Bridge Railway Station3 min walk
  • Hay's Galleria3 min walk
  • Golden Hind5 min walk
  • London Bridge City Pier5 min walk
  • Guy's Tower1 min walk
  • Guy's Hospital2 min walk
  • Borough Market3 min walk
  • The View from The Shard3 min walk
  • Southwark Playhouse5 min walk
  • Southwark Cathedral5 min walk

Reviews

9.2
Wonderful
2644 verified ratings
Wonderful
2011
Very good
278
Good
146
Okay
76
Fair
58
Mediocre
29
Poor
46

Summary of reviews

Guests say
Guests praised the hotel's stunning location and exceptional service, highlighting the beautiful views and helpful staff. However, several reviews mentioned issues with noise levels, high prices, and some dissatisfaction with room sizes and amenities. Overall, while the hotel offers a luxurious experience, guests felt it could improve in certain areas to match its premium pricing.
AI-Generated from customer reviews
Service10 out of 10
Location10 out of 10
Cleanliness9 out of 10
Value for Price3 out of 10
Room Size3 out of 10
Noise Level2.5 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

10
Wonderful
Chandrashekhar, May 2025
Pros (+) We are absolutely delighted by the experience, right from the reception, about the special allotment of the choicest room, the greeting message every thing made us feel warmly welcomed by the hospitality and participation in the special moment. We were mesmerised with Shangri-La The Shard, It truly is amazing with the beauty, uniqueness, panoramic views from bed and even from the luxurious bath,it...
Cons (-) Its engagement tools like Circle app and points collection could be more amenable and unbiased to guests from other platforms
Read more
10
Wonderful
Paul, May 2025
Pros (+) Great staff - Amazing Venue - Fantastic facilities! Nothing is to much to ask!
Cons (-) N/A
10
Wonderful
Samira, May 2025
Pros (+) Everything was perfect the staff were amazing and helpful
10
Wonderful
Coleen, May 2025
Pros (+) Beautiful room with fantastic views
10
Wonderful
Ruth, May 2025
Pros (+) the view, the size of the room, the pool, the bar
Cons (-) nothing
10
Wonderful
Rohan, May 2025
Pros (+) Excellent service by Jehan
10
Wonderful
Julie, May 2025
Pros (+) The view. The staff in Sky Spa, The Gong and downstairs on security/at the door were very attentive and pleasant. The hotel is unique, and for us, a once in a life time experience. We enjoyed our stay.
Cons (-) It's a bit weird having a minimum spend at The Gong, I have never experienced that before.
8.0
Very good
Belinda, May 2025
Pros (+) Large room with great views. Next door to london Bridge station/underground ,so very convenient. Breakfast very good,staff professional and friendly.Cocktail bar very good and reasonably priced for london.
Cons (-) There is a discretionary charge approx £35 a day,which we did not know about. The room showed some signs of wear and tear. Not a quiet place to sit outside your room.
10
Wonderful
Sonya, May 2025
Pros (+) Breathtaking view, beautiful room, excellent service
Cons (-) Nothing
10
Wonderful
Arran, May 2025
Pros (+) The breakfast was definitely the best buffet breakfast we’ve had with so much choice and fresh produce.
Cons (-) We really can’t think of anything.

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.