All reviews
excellent breakfast, lovely staff and I had a lovely birthday dinner at Shang Palace. Great location.
the size of the room we had was very small - especially if you staying longer than 2 days then this can become quite uncomfortable
This was the second stay at this lovely hotel. The service is excellent which is why we returned. Our thanks to our day driver, Pemasiri Dssanayake. He was knowledgeable, kind, prompt, interesting, caring and made our four days extraordinary interesting. An excellent driver. Aldo a thank you to Tharaka in the Chinese Restaurant who took excellent care of us. People always make your holiday which i...
It was so good especially next to the shopping mall
We did not get a hot towel or a welcome drink.
Staff were very friendly and helpful. Breakfast was superb and rooms were very clean and comfortable.
Room space with the extra bed was too small and room was not kept ready for three adults in regard with the amenities.
Beautiful hotel, in a very good location, clean and spacious.
None
Breakfast and pool area is good. But feel more vegetarian options, healthy menus, salads also could have been included for the breakfast.
Prices were excessive.
Beautiful hotel. Outstanding staff who always go out of their way to accommodate. Lovely room, great view. The Chinese restaurant is outstanding. The restaurant Manager. Sanjeewa was outstanding. Azhar in the concierge was also outstanding and every person we had the pleasure of speaking to was polished, polite and accommodating. Outstanding team. The club room was also delightful.
Nothing
The staff was well trained and offered exceptional service, with beaming smiles.
So luxurious it was hard to leave the hotel to go shopping
The cost, including the cost of any transport offered by the hotel
