Servatur Puerto Azul
4 stars
8.8
Very good
(1113)
4 stars
Updating price...

Servatur Puerto Azul

4 stars
Avda. de la Cornisa, 13, 35130 Puerto Rico, Gran Canaria
8.8
Very good
1113 reviews
Updating price...

Overview

Rating
Family-friendly hotel with 2 restaurants and 4 outdoor pools 2 restaurants, 4 outdoor pools, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deliExpedia Group
Family-friendly hotel with 2 restaurants and 4 outdoor pools 2 restaurants, 4 outdoor pools, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Servatur Puerto Azul offers 493 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. This Mogan hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center. Guests under 18 years old are not allowed in the spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.8
Very good
Based on 1113 verified guest reviews

Available rates

Sat 4/5
Sun 4/6

The neighborhood

Avda. de la Cornisa, 13, 35130 Puerto Rico, Gran Canaria

What's nearby

  • Playa de Puerto Rico0.27 mi
  • PR Diving0.79 mi
  • Playa de Amadores0.47 mi

Reviews

8.8
Very good
1113 verified ratings
Wonderful
468
Very good
169
Good
230
Okay
100
Fair
80
Mediocre
30
Poor
36

Summary of reviews

Guests say
Guests had mixed experiences, with notable highlights being the spacious rooms and the excellent amenities, including a large pool area and a variety of food options. The location was praised for its proximity to beautiful beaches and local attractions. However, several guests reported issues with cleanliness, especially in the pools and public areas. Overall, while many enjoyed their stay, there were significant concerns regarding maintenance and service.
AI-Generated from customer reviews
Location9 out of 10
Amenities9 out of 10
Room Size8.5 out of 10
Value for Price8 out of 10
Cleanliness4 out of 10
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Score by provider

All reviews

10
Wonderful
Joy, Mar 2025
Pros (+) Clean and well maintained.
5.0
Fair
Ciaran, Mar 2025
Pros (+) Haven’t stayed here on three previous occasions since it was all refurbished, I have to stay that the standards and quality that I have seen before are slipping fast, pool area dirty, rooms average, not cleaned properly at all. Staff are lovely, but overall this complex is going from a 4 star to 3 star very fast
8.0
Very good
Aleksei, Feb 2025
Pros (+) Plenty of activities without leaving the hotel. Lots of things for kids. Stunning sunrise and sunset views. Excellent variety of food and bars. A small grocery store nearby (though prices are quite high). Pharmacy and doctor within a 10-minute walk.
Cons (-) 700 stairs between the hotel and the ocean. 350 stairs between the hotel and the road to the city center. The price seems quite high, though it may be due to the location.
9.0
Wonderful
Ian, Feb 2025
Pros (+) Fantastic organisation, lovely people. Great quality food and facilities
Cons (-) The bar could be more upbeat. Live music?
10
Wonderful
Peter, Feb 2025
Pros (+) A wonderful stay
Cons (-) Nothing
10
Wonderful
Diana, Feb 2025
Pros (+) -Excelent food (mexican, asian corner, ice cream, etc), breakfast with prosecco and tasty -kids pools, and heated all pools. -animation was ok also in the evening -spacious room with sunset sea view ❤️
10
Wonderful
Malkocs, Feb 2025
Pros (+) The athmosphere of the hotel
Cons (-) Nothing
10
Wonderful
Linda, Feb 2025
Pros (+) There was nothing I didn’t like I loved everything about it , we got a free upgrade to a room with a private pool we were delighted! Also at a reasonable price we upgraded to all inclusive and we were so glad we did as the food was beautiful. Views from hotel were spectacular. Thank you for a wonderful stay and we hope to return next year .
Cons (-) I’m struggling to think of anything that I didn’t like ! I suppose the steep hill walking into town would be the only thing I could think of , but we did find steps that took us down into town the day before we went home .
8.0
Very good
David, Jan 2025
Pros (+) Lovely rooms, friendly staff and exceptional facilities available.
Cons (-) Considering the price to stay, the noise of hearing cars pass throughout the night disturbed our sleep. Bring earplugs.
9.0
Wonderful
Merit, Jan 2025
Pros (+) Variety of pools and sunbathing options. Good food. Mimosas for breakfast 😊 Wifi.
Cons (-) Entertainment in the evenings was mostly dancing, maybe adding some vocals/band would spice up the evenings. Inclusive cocktails were ice and sweet syrup mix.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.