Sera Lake Resort Hotel Spa & Aparts
4 stars
9.2
Wonderful
(2058)
4 stars
Updating price...

Sera Lake Resort Hotel Spa & Aparts

4 stars
Yildizli Mah. Mavra Küme Evleri, 235, Akçaabat 61310
9.2
Wonderful
2058 reviews
Updating price...

Overview

Hotel with free valet parking, near Sera Lake A restaurant, a health club, and a sauna are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, massage/treatment roo…Expedia Group
Hotel with free valet parking, near Sera Lake A restaurant, a health club, and a sauna are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, massage/treatment rooms, and 24-hour room service. Housekeeping is available on request. Sera Lake Resort Hotel Spa & Aparts offers 68 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. This Akçaabat hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.2
Wonderful rating
Based on 2058 verified guest reviews

Available rates

Wed 6/4
Thu 6/5

The neighborhood

Yildizli Mah. Mavra Küme Evleri, 235, Akçaabat 61310

Reviews

9.2
Wonderful
2058 verified ratings
Wonderful
1382
Very good
312
Good
159
Okay
74
Fair
47
Mediocre
23
Poor
61

Summary of reviews

Guests say
Guests generally praised the hotel's location and service, highlighting the helpful staff and beautiful views. However, there were significant complaints regarding cleanliness, particularly in bathrooms, and some guests felt that the value for money was lacking due to the quality of the rooms and amenities.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness3 out of 10
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All reviews

8.0
Very good
Mohammad, May 2025
Pros (+) The view is exceptional The breakfast was very good
10
Wonderful
Rzayev, May 2025
Pros (+) Helpful staffl especially Ebru hanim. Clean room, nice view, delicious breakfast
10
Wonderful
Suz, May 2025
Pros (+) Antusa staff provided exceptional hospitality and service I experienced during my recent stay at the hotel. Mr Muhammad, Mr Hamdullah, and Mr Furkan, along with their team members at the front desk, were extremely helpful. Mr Hassan and staff provided the most delicious breakfast along with fresh fruits and juice daily. The view from the breakfast area is the best and will be unforgettable. Thank ...
Cons (-) Nil
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10
Wonderful
Rashad, May 2025
Pros (+) I recently stayed at Sera Lake Resort Hotel in Trabzon, and it was an amazing experience. The hotel is beautifully located on a hilltop with a stunning view of Sera Lake. Waking up to the peaceful scenery and fresh air was truly refreshing. The rooms were clean, comfortable, and had large windows facing the lake. The staff were incredibly friendly, polite, and always helpful. I especially enjoyed ...
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8.0
Very good
Iqbal, May 2025
Pros (+) The hospitality were amazing each and everyone was aware
10
Wonderful
Afaf, May 2025
Pros (+) Food
10
Wonderful
Drghada, May 2025
Pros (+) The resort was quiet , clean and view was absolutely magical .The staff were all so welcoming and friendly especially thanks a lot for Mahmoud who upgraded my booking to junior suite with amazing views.The breakfast was absolutely amazing with great variety of delicious options.A truly wonderful experience highly recommended. we will definitely be coming back to this place (IN SHAA ALLAH )
Cons (-) Nothing
10
Wonderful
Khoulod, May 2025
Pros (+) A perfect place with the family. The staff were simply amazing with us and we enjoyed every moment.
10
Wonderful
Ahmed, May 2025
Pros (+) It was my second time to visit Trabazon in the same hotel. I really like the view and staff.
Cons (-) The variety of food in the restaurant
7.0
Good
Bader, May 2025
Pros (+) I like the reception staff they were so kind and supportive
Cons (-) **Everything was good, honestly.** However, I do have a small comment regarding the restaurant staff, particularly at the breakfast buffet. It would be great if they could be a bit more courteous. I asked for a simple simit, as listed, and one of the staff members responded rather abruptly, saying "finished" out loud and removing the simit basket quite harshly. I completely understand that breakfa...
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Amenities

  • Fitness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number17151