Sera Lake Resort Hotel Spa & Aparts
4 stars
9.2
Wonderful
(2040)
4 stars
Updating price...

Sera Lake Resort Hotel Spa & Aparts

4 stars
Yildizli Mah. Mavra Küme Evleri, 235, Akçaabat 61310
9.2
Wonderful
2040 reviews
Updating price...

Overview

Rating
Hotel with free valet parking, near Sera Lake A restaurant, a health club, and a sauna are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, massage/treatment roo…Expedia Group
Hotel with free valet parking, near Sera Lake A restaurant, a health club, and a sauna are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, massage/treatment rooms, and 24-hour room service. Housekeeping is available on request. Sera Lake Resort Hotel Spa & Aparts offers 68 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. This Akçaabat hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.2
Wonderful
Based on 2040 verified guest reviews

Available rates

Tue 5/20
Wed 5/21

The neighborhood

Yildizli Mah. Mavra Küme Evleri, 235, Akçaabat 61310

Reviews

9.2
Wonderful
2040 verified ratings
Wonderful
1367
Very good
310
Good
158
Okay
74
Fair
47
Mediocre
23
Poor
61

Summary of reviews

Guests say
Guests generally praised the hotel's location and service, highlighting the helpful staff and beautiful views. However, there were significant complaints regarding cleanliness, particularly in bathrooms, and some guests felt that the value for money was lacking due to the quality of the rooms and amenities.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness3 out of 10
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All reviews

10
Wonderful
Khoulod, May 2025
Pros (+) A perfect place with the family. The staff were simply amazing with us and we enjoyed every moment.
10
Wonderful
Ahmed, May 2025
Pros (+) It was my second time to visit Trabazon in the same hotel. I really like the view and staff.
Cons (-) The variety of food in the restaurant
7.0
Good
Bader, May 2025
Pros (+) I like the reception staff they were so kind and supportive
Cons (-) **Everything was good, honestly.** However, I do have a small comment regarding the restaurant staff, particularly at the breakfast buffet. It would be great if they could be a bit more courteous. I asked for a simple simit, as listed, and one of the staff members responded rather abruptly, saying "finished" out loud and removing the simit basket quite harshly. I completely understand that breakfa...
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10
Wonderful
Wessam, May 2025
Pros (+) The view was amazing, stuff was very cool and helpful especially Wessam the receptionist.
Cons (-) Nothing
10
Wonderful
Bassam, May 2025
Pros (+) Best hotel in trabzon in location, view, service, and hospitality.
Cons (-) Nothing
9.0
Wonderful
Mahmoud, May 2025
Pros (+) Everything
Cons (-) Location
10
Wonderful
Kaseh, May 2025
Pros (+) My best vacation ever! Truly a million dollar view of lake, mountains and sea, awesome food, very friendly staff ( Mahmoud, Tariq, Kaseh, Muhammad, Omer and all), public buses right at hotel entrance to go to supermarkets (buy the butter and cheese), restaurants and downtown Trabzon. Taxis and private tours available upon request. The sera manti pasta was delicious! Perfect for honeymoon or writin...
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9.0
Wonderful
Reem, May 2025
Pros (+) The food is amazing and tasty. The view was great and helpful staff.
Cons (-) unfortunately, not satisfied with the internet service wasn't available
10
Wonderful
Rahidah, Apr 2025
Pros (+) The service given for us during our stay was top-notch. Everyone was so welcoming and helpful with answering all of our questions. Will definitely will be looking to stay with them again the next time I'm in Trabzon.
9.0
Wonderful
Nabijonova, Apr 2025
Pros (+) Amazing view 😍 breakfast was good 👍 The staff were helpful and attentive. Definitely will visit again place .
Cons (-) All good 👍

Amenities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number17151