All reviews
Beautiful seafront location and grounds. Large rooms with lovely decor. Great food.
Not a complaint about the hotel itself, but the black sand beach has a lot of washed up rubbish. It would be great if the local authorities could clean the beach so it doesn't go straight back into the ocean. Otherwise the beach is absolutely beautiful.
Oh, I am in love with this place: the room, surrounding area, service, food - all were perfect. We stayed in the room with the pool. It was cold to swim, obviously, but nice to look at. The view on the ocean and mountains is breathtaking. Sunrise paints your room in different colors, tiny birds play and sing on the grass in front of the house every morning. Perfect. And they prepared special tea r...Read more
Our 1 bdr garden unit with the hot tub was perfect for our one week stay. Attention to details in every aspect; beautiful linens, spa gowns & slippers, candles; herbal tea and sleep mist delivered late afternoon each day was welcomed after our touring; loved the double wide concrete tub; kitchen was small but served our needs perfectly with a cooktop stove, small fridge and all of the dishes/pans ...
There was not anything that we did not like.Read more
1.Friendly and delightful staff 2.The position of the property 3. The exterior architecture and some interior design 4. Breakfast
1.moldy smell underneath sink in kitchen 2. Interiors of the rooms, cheap materials used and not functional such as glass soap containers, and no hand soap. 3. Wall units for air conditioning and heat (smelly/cheap) The greenhouse spa workout area. Not clean, not enough gym equipment slippery by the Jacuzzi Rusty. No lockers, no sauna, plants not maintained. 4. The staff seem like they want to do ...Read more
Excellent breakfast and fun staff, a great help in planning our day!
Location- right on a cliff overlooking a beautiful black sand beach. Perfect! Rooms, spacious with a private hot tub that was quite relaxing. Breakfast- just the right amount of local products with the included option of made to order eggs and other quality items. Very well prepared!
Everything was great, except there was a mini bar misunderstanding. We purchased wine from a local grocery store instead of using the wine in our room. We received an email asking us to pay for wine that we didn’t consume. A good idea to take a photo of the mini bar before checking out just in case there is a misunderstanding.
Location, Staff, everything.
Nothing
Location, beach
Bath tub design. Water spout on tub caused water to flow along the rim of the tub and all over the floor.
Such a beautiful property. So much space on the grounds to relax, away from other guests. Staff go above and beyond with little extras, like cake and champagne delivered to the room for a birthday.
Food selection at lunch/dinner could have had more variety
The location is everything, the views and direct access to the beach was a major plus. Manicured gardens and super friendly staff made our stay. From the front desk Tiago and Bianca to the restaurant hostess Flavia and everyone, just super cool and professionals.
I am a very family guy, but resorts like this in my mind, does not fit babies around. We had to move rooms from one night because the young baby was screaming next door. We had to move inside from our pool area because of it. And there were at least 3 small babies and some kids, not good if you wanna relax. Also the spa is nothing, a glass metal box, afterthought, which does not fit the vibe of th...Read more
