Santé Spa Hotel
5 stars
9.3
Wonderful
(152)
5 stars
Updating price...

Santé Spa Hotel

5 stars
ulitsa "Lenishta" 1, Velingrad 4601
9.3
Wonderful
152 reviews
Updating price...

Overview

Situated 1.9 km from Park Kleptuza, Santé SPA Hotel offers 5-star accommodation in Velingrad and has a garden, a restaurant and a bar. Among the facilities at this property are a kids' club and room service, along with free WiFi throughout the proper…Booking.com
Situated 1.9 km from Park Kleptuza, Santé SPA Hotel offers 5-star accommodation in Velingrad and has a garden, a restaurant and a bar. Among the facilities at this property are a kids' club and room service, along with free WiFi throughout the property. Guests can use the spa and wellness centre with an indoor pool, fitness centre, and sauna, as well as an outdoor swimming pool. The hotel will provide guests with air-conditioned rooms offering a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Santé SPA Hotel features some units with city views, and the rooms are fitted with a balcony. At the accommodation the rooms are equipped with a seating area. A buffet, continental or vegetarian breakfast can be enjoyed at the property. Santé SPA Hotel offers a hot tub. Speaking Bulgarian and English, staff will be happy to provide guests with practical advice on the area at the 24-hour front desk. Historical Museum Velingrad is 3.4 km from the hotel, while Cave Snejanka is 43 km from the property. Plovdiv International Airport is 108 km away.Booking.com
9.3
Wonderful rating
Based on 152 verified guest reviews

Available rates

Tue 7/29
Wed 7/30

The neighborhood

ulitsa "Lenishta" 1, Velingrad 4601

Reviews

9.3
Wonderful
152 verified ratings
Wonderful
115
Very good
22
Good
7
Okay
1
Fair
3
Mediocre
2
Poor
2

Summary of reviews

Guests say
Guests appreciated the cleanliness and location of the hotel, with many praising the comfortable rooms and excellent spa facilities. However, there were consistent complaints about the service, particularly regarding responsiveness and attention to detail, which some felt did not meet the expectations of a five-star establishment. The dining experience also received mixed reviews, with some guests enjoying the variety while others criticized the lack of complimentary beverages during meals.
AI-Generated from customer reviews
Cleanliness9.5 out of 10
Location9 out of 10
Service3 out of 10
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Score by provider

All reviews

10
Wonderful
Nikolay, Jul 2025
Pros (+) Great hotel, everything was perfect!
10
Wonderful
Nadya, May 2025
Pros (+) The SPA area is very pleasant and has everything you need. The food in the restaurant is excellent and the staff is very friendly and welcoming.
10
Wonderful
Nestor, Apr 2025
Pros (+) All important factors for Spa Hotel were on high level - spa area, nice room, very good food.
Cons (-) None
10
Wonderful
Ivailo, Mar 2025
Pros (+) I liked everything
10
Wonderful
Rumy, Mar 2025
Pros (+) Excellent food, spacious rooms, very good SPA area
9.0
Wonderful
Vasil, Feb 2025
Pros (+) The room is nice and clean, the restaurant is good with great food variety. The SPA center and fitness are perfect and the massages as well.
Cons (-) The toiletries in the bathroom are of poor quality, such are normally given in 2 or 3 stars hotels and guest houses. The music in the restaurant was too loud during dinner times. It gives you a feeling like you are in a night club. We reported this to the management and in the second night we were seated in the very distant and isolated table of the restaurant but the music situation remained the ...
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10
Wonderful
Hai, Jan 2025
Pros (+) The room was so big and modern. The staffs are friendly.
Cons (-) The pool was a little bit crowded, even during the beginning of the week. I think this hotel is suitable for families with kids not for couples.
10
Wonderful
Emre, Jan 2025
Pros (+) food was exellent, the stuff was heplful, Mehmet Chef done great job in the kitchen, we also specially thank you to Mehmet chef for his kind gesture. the hotel is very clean, and the spa is exellent with many different facilities
Cons (-) unfortunatly i can tell only the elevator is not enough, sometimes we wait elevator too much
10
Wonderful
Denitsa, Jan 2025
Pros (+) Everything was really nice and clean. It is spacious and the food was really good
Cons (-) —-
7.0
Good
Venelina, Jan 2025
Pros (+) Positives: -Spacious and clean rooms -Friendly staff -New and modern hotel -Very good breakfast! -Dinner had a great selection of salads and desserts -Enjoyable evening program with a singer
Cons (-) Negatives: -The only difference between the standard and deluxe rooms is a mere 4 extra square meters, which hardly justifies the upgrade. -The main courses at the dinner buffet were short of the standards expected from a 5-star hotel. -The dinner buffet, which was included in the price, did not come with any drinks—not even basic non-alcoholic options like soda or water. Having to pay extra for d...
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Amenities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License numberТ-81-00-188/060722